Leah Ramirez
Los Angeles,CA
Summary
Proven team player and efficient multitasker, excelled at Chipotle Grill by enhancing customer satisfaction and maintaining high standards of cleanliness. Demonstrated exceptional customer service and problem-solving skills, contributing to a positive and safe dining experience. Adapted to a flexible schedule, showcasing resilience and a commitment to excellence in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Crew Member / Cashier
Chipotle Grill
01.2023 - 02.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Self-discipline
Accomplishments
I am a student with an IEP due to a mild Special Learning Disability and Focus issues, after 3 years of services I've been able to advance enough to take two Advanced Placement Classes. During the last IEP meeting, my school agreed I would benefit from added supportive service while I'm at college. I plan to assure utilize the support offered at California State University Fullerton.
Additional Information
During the 10th and 11ht Grade, I joined Alpine's Park East Wind Lion Dance Program. This included participating practices 2 times per week, for a total of 10 hours per week. I learned the aspect of Chinese Culture and tradition of Lion Dancing. I learned martial arts / Kung-Fu. My participation included doing community service around China Town. I was also able to participate as a performer for Lion Dancing for weddings, the grand opening of small business. I was also part of helping the elderly at a China Town Senior Center.
Timeline
Crew Member / Cashier
Chipotle Grill
01.2023 - 02.2024
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts