Leah Reeves RT (R) (CT)

Analyst for Clinical Imaging and Ancillary Applications, TN Market: Saint Francis Hospital - Memphis, Total Care, Saint Francis Hospital - Bartlett, Bartlett Diagnostic Imaging Center

• Offers application support for Radiology PACS, Cardiology PACS, CPACS Hemodynamics, Nuance PowerScribe 360, Nuance PowerShare, MagView, Hologic SecurView, GE Muse, Cadwell EEG, VizAI, Dynacad, Medicom, 3DR Labs, GE MacLab, and MIM Maestro Oncology
• Collaborates with many cross-functional teams for integrations and upgrades of all imaging applications.
• Engages in multiple projects simultaneously with multiple vendors, ensuring tasks are completed within guidelines
• Participates in regular team meetings to discuss project progress, challenges, and potential solutions with both local administration and Corporate teams
• Performs interface testing, troubleshooting, system maintenance for optimization of imaging applications.
• Performs user provisioning and audits in applications for submission to Security & Compliance
• Maintains detailed documentation of all software upgrades and hardware inventory
• Provides end user support for all imaging applications to resolve technical issues efficiently - Providers included. Trains users on new applications and features to facilitate a smooth transition during software rollouts
• Liaison for communicating data migrations, Go Lives, server reboots, service disruptions to impacted staff
• Deploy PACS/CPACS workstations to network and configures all settings
• Responsible for Radiology and Cardiology modality networking: assigning IP address, adding modality worklist, send destinations etc

• Led training sessions for radiologists, technologists, and hospital staff on proper usage of PACS systems to enhance user proficiency.
• Ensured seamless integration of new medical imaging technologies into the existing PACS infrastructure to support clinical needs.
• Provisioned users for PACS, CPACS, and Nuance PowerScribe 360
• Coordinated with teams and project managers to facilitate a successful full hardware and software Radiology PACS upgrade to ensure a smooth transition for end users
• Implemented monthly reboot schedule of PACS servers to enhance overall system performance
• Provided application support to end-users

• Promoted teamwork within the department to foster professional collaboration and growth
• Participated in CT Technologist job interviews
• Responsible for training new hires
• Facilitated daily quality assurance initiatives and maintained logs
• Created monthly department schedule for CT personnel
• PACS Super User, Cerner EMR Super User
• Managed PTO requests and verified payroll through Kronos Workforce
• Ordered supplies for CT department
• Installed protocol changes to all CT scanners (Siemens, Toshiba, and Hitachi) as protocols are updated
• Experienced user of single and dual head Medrad injectors
• Obtain IV access on patients
• Participate in monthly stroke data review meeting with administration and Stroke Team
• Coordinate and block the outpatient schedule for equipment PMs

• Change Healthcare PACS user, Cerner EMR
• Medrad injector user, proficiently operated three different CT scanners: Siemens, Toshiba, Hitachi
• Performed high quality CT diagnostic studies on patients to submit to Radiologists for dictation
• Enhanced patient comfort by providing clear explanations of procedures and addressing concerns
• Assisted Radiologists during CT guided biopsies, drain placements, fluid aspirations, etc
• Performed daily QA on CT scanner
• Performed QA on I-STAT machine for creatinine labs
• Demonstrated strong problem solving abilities when troubleshooting issues with equipment or imaging procedures
• Coordinated with other healthcare professionals to deliver quality patient care

• EZ EM injector and GE CT Scanner user
• Performed high quality CT scans on incoming patients in a high volume and fast paced hospital
• Obtained IV access
• Used TeraRecon software for 3D image reconstruction
• Maintained a clean and organized work area, ensuring compliance with infection control protocols

• Provided compassionate and quality care to patients undergoing medical imaging
• Rotated daily through assignment area: X-ray, Fluoro, Surgery, CT
• Obtained IV access for contrast injections
• Used EZ EM injector and GE 16 Slice CT scanner
• Responded to physician questions and needs regarding patients