LEAH SALISBURY
Summary
Dynamic professional with proven leadership as a Director and Coach for Michigan Llamas Softball, excelling in player development and team coordination. Expert in customer service and digital communication, leveraging Jane app software for efficient scheduling. Passionate about enhancing fan engagement and operational excellence for Game Day Operations in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Ramp Athletics
10.2026 - Current
- Managed front-desk operations and addressed phone inquiries to ensure seamless client interaction
- Utilized Jane app for efficient scheduling and client management to enhance service delivery
- Executed social media management and content communication to engage clients and promote services
Director & Coach
Michigan Llamas Softball
06.2026 - Current
- Program leadership and day-to-day operations
- Developed players' skills and fostered a positive team culture to promote engagement and teamwork.
- Coordinated practice planning, uniform distribution, and team organization to ensure smooth operations and enhance player experience.
- Facilitated communication among parents, players, and coaches to strengthen collaboration and support for team activities.
Merchandise Tent Staff
Banana Ball
09.2026 - 10.2026
- Managed merchandise sales, restocked inventory, and enhanced fan experience at retail location
- Executed point-of-sale transactions while delivering exceptional customer service
- Supported Banana Ball game-day operations and fan service.
- Assisted with ballpark setup and event breakdown.
- Greeted fans and answered event questions.
Game Night Staff
Motor City Cruise
11.2025 - 03.2026
- Executed in-game contests, mascot activities, and participant coordination for enhanced audience interaction.
- Coordinated live-event operations to boost fan engagement.
- Facilitated team communication to ensure seamless event execution.
Game Day Representative
National Flag Football League
09.2024 - 12.2024
- Resolved conflicts with coaches, referees, and parents to maintain positive game environment
- Collected and reported statistics for performance analysis to support team development
- Coordinated event setup and breakdown while managing equipment inventory and sales
Game Day Operations Intern
Rochester University
10.2023 - 05.2025
- Coordinated communication with officials, coaches, and athletic staff to ensure smooth event operations
- Provided scoreboard, music, livestream, and statistics support to enhance game-day experience
- Arranged equipment and facilities for athletic events before the games.
Education
B.S. - Sport Management
Wayne State University
Detroit, MI05-2027
Partial BBA - Sports Management
Rochester University
Rochester Hills, MISkills
- Jane app software proficiency
- Scheduling and organization
- Customer issue resolution
- Social media management
- Event coordination
- Event operations
- Fan engagement
- POS systems
- Inventory management
- Team collaboration
- Professional communication
- Professional communication
Timeline
Front Desk Receptionist
Ramp Athletics
10.2026 - Current
Merchandise Tent Staff
Banana Ball
09.2026 - 10.2026
Director & Coach
Michigan Llamas Softball
06.2026 - Current
Game Night Staff
Motor City Cruise
11.2025 - 03.2026
Game Day Representative
National Flag Football League
09.2024 - 12.2024
Game Day Operations Intern
Rochester University
10.2023 - 05.2025
B.S. - Sport Management
Wayne State University
Partial BBA - Sports Management
Rochester University