Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Leah Schwippert

Spokane,WA

Summary

Competent Phlebotomy Technician with 1 year of experience working in a hospital setting. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

19
19
years of professional experience

Work History

Phlebotomist

Rehabilitation Hospital of the Northwest
06.2023 - 07.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained high levels of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

PCT

Rehabilitation Hospital of the Northwest
12.2022 - 07.2024
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Facilitated smooth shift transitions with accurate documentation of patient information during hand-off reports for incoming staff members ensuring seamless continuity of care throughout the day.
  • Improved team efficiency by mentoring new CNA hires through hands-on training, guidance, and ongoing support.
  • Assisted in improving patient outcomes by monitoring and documenting vital signs regularly, alerting nursing staff to any concerning changes that warranted immediate attention.
  • Reduced patient anxiety levels through empathetic listening skills, open communication, and calming techniques tailored to individual needs.

Healthcare Assistant

Comfort Keepers
11.2018 - 12.2021
  • Followed and implemented client care plans under direction of registered nurse.
  • Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Delivered high standard of care to patients to promote equality and dignity.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Assisted with care of incontinent patients and promotion of continence care.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Reduced risks of patient infection and cross-contamination by keeping clean environments and adhering to correct ppe guidelines
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy and dementia.

Healthcare Assistant

Comfort Keepers
05.2008 - 07.2009
  • Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
  • Followed and implemented client care plans under direction of registered nurse.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
  • Adhered to patient special diets and provided supplementary drinks.

Au Pair

Alex Walsh
05.2007 - 07.2007
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted with light housekeeping duties as well as running errands.
  • Helped children complete homework assignments and school projects.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Shopped for supplies, food and clothes for children and family members.
  • Kept children's areas neat and clean.

Au Pair

Vanessa Waterhouse
10.2005 - 05.2007
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted with housework such as laundry and cooking.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Shopped for supplies, food and clothes for children and family members.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Kept children's areas neat and clean.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Transported children to and from school and extra-curricular activities.
  • Engaged with children on individual basis to build positive relationships.
  • Encouraged children to be understanding and patient with others.
  • Helped children complete homework assignments and school projects.

Education

Certificate - Phlebotomy Technician

Oquirrh Mountain Phlebotomy School
09.2022

Certificate - IV Technician

Oquirrh Mountain Phlebotomy School
09.2022

Skyline High School
Sammamish, WA
2001

Skills

  • Dementia and Alzheimer's knowledge
  • Patient Assessments
  • Observing responses
  • Documenting behaviors
  • Patient Management
  • Mobility Devices
  • Hoisting Equipment
  • Empathy and Compassionate Care
  • Supportive Personal Care
  • Bedsore Prevention
  • Medical Recordkeeping
  • Supporting Daily Living Needs
  • Venipuncture
  • Order of draw
  • Specimen handling
  • HIPAA Compliance
  • Proper tourniquet use
  • Specimen labeling
  • Geriatric phlebotomy

Accomplishments

    National Phlebotomy Certification

    QQI level 5 Care Skills and Care of the Older Person.

    Safeguarding & Protection of Vulnerable Persons

    Children's First Training

    Manual Handling

    Advanced PPE Training

    Infection Control

Timeline

Phlebotomist

Rehabilitation Hospital of the Northwest
06.2023 - 07.2024

PCT

Rehabilitation Hospital of the Northwest
12.2022 - 07.2024

Healthcare Assistant

Comfort Keepers
11.2018 - 12.2021

Healthcare Assistant

Comfort Keepers
05.2008 - 07.2009

Au Pair

Alex Walsh
05.2007 - 07.2007

Au Pair

Vanessa Waterhouse
10.2005 - 05.2007

Certificate - Phlebotomy Technician

Oquirrh Mountain Phlebotomy School

Certificate - IV Technician

Oquirrh Mountain Phlebotomy School

Skyline High School

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