Leah Sneed
DeSoto
Summary
Motivated and personable professional with strong customer service, communication, and sales skills. Experienced in handling high-volume inquiries, building rapport with diverse clients, and maintaining organized, detail-driven workflows. Thrives in fast-paced environments and brings a friendly, solutions-oriented approach to helping prospects find the right home.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Uber Eats
10.2025 - Current
- Cultivated strong relationships with customers to enhance brand loyalty and awareness.
- Executed promotional events, effectively showcasing products and engaging target audiences.
- Collaborated with marketing teams to develop innovative campaigns aligning with brand objectives.
- Boosted sales performance by developing and implementing strategic sales plans catered to specific territories.
Notary Public
Self-employed - Notary Public
02.2025 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
Technical Support Representative
Conduent Business Services
03.2024 - Current
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
Education
Bachelor of Arts - Marketing
The University of Texas At Arlington
Arlington, TX05.2026
Associate of Science - General Studies
Navarro College
Corsicana, TX05.2022
Skills
- Outstanding Communication and Interpersonal Skills
- Compassionate Communication
- Accurate Recordkeeping
- Documentation and Reporting
- Technical troubleshooting
- Marketing savvy
- Social media strategies
- Remote support
- Technical support
- Product troubleshooting
- Relationship building expertise
Certification
- CNP - Certified Notary Public (Texas) Exp 2029-02-27
- Microsoft Word Certification
- Microsoft PowerPoint Certification
Timeline
Brand Ambassador
Uber Eats
10.2025 - Current
Notary Public
Self-employed - Notary Public
02.2025 - Current
Technical Support Representative
Conduent Business Services
03.2024 - Current
Associate of Science - General Studies
Navarro College
Bachelor of Arts - Marketing
The University of Texas At Arlington