Leah Stafford
Mason,TN
Summary
Results-driven Retail Sales Worker with background in providing stellar customer service, managing inventory, and driving sales. Working at Baypoint Boutique, Big Sports Barn, as well as other retail stores for 4 years now, has resulted into becoming skilled at fostering positive relationships with customers to build brand loyalty and increase revenue. Strengths include persuasive communication skills, problem-solving abilities, and knack for creating attractive product displays. Proven track record of improving store reputation through dedication to high-quality service.
Overview
2
2
years of professional experience
Work History
Retail Sales Worker
Big Sports Barn
Covington , TN
11.2024 - Current
- Bagged or packaged purchases and wrapped gifts.
- Updated knowledge of current sales and promotions.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled customer complaints in a timely manner.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Used product knowledge to suggest items to match client needs.
- Initiated friendly conversation with customers to determine level of assistance required.
Retail Sales Worker
Baypoint Boutique
Covington , TN
12.2022 - 07.2024
- Computed purchases and received and processed cash or credit payment.
- Bagged or packaged purchases and wrapped gifts.
- Updated knowledge of current sales and promotions.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Handled customer complaints in a timely manner.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained records related to sales for store management.
- Recommended, selected and located merchandise based on customer desires.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used product knowledge to suggest items to match client needs.
- Initiated friendly conversation with customers to determine level of assistance required.
Education
GED -
Covington High School
Covington, TN05-2025
Skills
- Cash handling proficiency
- Product knowledge expertise
- Upselling strategies
- Patience and empathy
- Sales goal achievement
- Complaint management
- Time management
- Reliability and punctuality
- Phone etiquette
- Friendly and outgoing
Accomplishments
- I started working in retail at 15 making me the first out of my parents children to pay their own car note each month.
- I'm enrolled at Covington High School as a senior, but have been taking dual enrollment classes since my junior year, which leads to my freshman year of college almost being completely done when I graduate.
- I was awarded with a new car from Express Chevrolet last school year in a drawing for my ACT score accomplishments.
- I was also Co-captain of my cheer team this year and awarded Best All-Around Cheerleader.
Timeline
Retail Sales Worker
Big Sports Barn
11.2024 - Current
Retail Sales Worker
Baypoint Boutique
12.2022 - 07.2024
GED -
Covington High School
Similar Profiles
Shandiin HarveyShandiin Harvey
Crossfit Level 1 Trainer at Big Barn CrossfitCrossfit Level 1 Trainer at Big Barn Crossfit
Madalynn ChesterMadalynn Chester
Teacher at Big Red Barn PreschoolTeacher at Big Red Barn Preschool
Joan HardenJoan Harden
Owner & Grower at Big Gray Barn Co.Owner & Grower at Big Gray Barn Co.