Open To Work
Leah Stokely
Parts Analyst
Menomonee Falls,WI
Summary
Results-driven Parts Analyst with a strong background in customer service and documentation. Proficient in Salesforce and data entry, consistently achieving timely order resolutions and enhancing overall workflow.
Dedicated professional with extensive experience in administrative roles, excelling in phone etiquette and data entry. Expertise in managing orders and providing exceptional customer service, contributing to efficient operations and client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Parts Analyst
Messer Cutting Systems
Menomonee Falls, WI'
08.2023 - Current
Place parts orders
Answer phones
Answer emails
Use Salesforce
Reception
Order resolution
Customer Service
Credit and Debt memos
Rebills
Data Enrty
Title Assistant
Entrust
Brookfield, WI
08.2021 - 08.2023
Answered phones
Data Entry
Requested Payoffs
Scanned documents
Coordinated document preparation and filing for real estate transactions.
Called customers to get their information
Requested UCC'S and NOC's for lien payments/Terminations
Created files for the title agents
Pre-service Support Specialist/receptionist
Aurora
Menomonee Falls, WI
07.2005 - 10.2019
Answering phones
Verified insurance coverage
Data Entry
Answered receptionists questions
Logged calls on a spread sheet
Outlook Express
Microsoft word.
Prior to Pre-service support, I was a receptionist
Answered phones
Checked in patients
Scheduled appointments
Verified insurance
Collected copays
Also helped out in the visual field department
Education
High School Diploma -
Sussex Hamilton
Sussex05-1995
Skills
- Microsoft office
- MS Excel
- Time management
- Scanning documents
- Computer operations
- Data entry
- Salesforce
- Order placement
- Office experience
- 10 key typing
- Documentation and reporting
- Call Center experience
- Administrative experience
- Cash Register
- Typing
- Phone Etiquette
- Customer interaction
Languages
English
Full Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$21/hr - $26/hrTimeline
Parts Analyst
Messer Cutting Systems
08.2023 - Current
Title Assistant
Entrust
08.2021 - 08.2023
Pre-service Support Specialist/receptionist
Aurora
07.2005 - 10.2019
High School Diploma -
Sussex Hamilton