Leah Sundquist
Yakima,WA
Summary
Professional with background in social services, adept at assessing client needs and developing effective intervention plans. Strong focus on collaboration and achieving positive outcomes, with proven adaptability to changing requirements. Skilled in case management, crisis intervention, and resource coordination, with reputation for reliability and results-driven approach.
Overview
12
12
years of professional experience
Work History
Social Services Specialist 3
DSHS Dept Of Social And Health Services
06.2021 - Current
- Assessed client needs and developed tailored service plans to address individual circumstances.
- Coordinated multidisciplinary team meetings to ensure comprehensive care and service delivery for clients.
- Implemented case management strategies to streamline client support processes and improve outcomes.
- Provided training and mentorship to junior staff on effective case management practices and service delivery methods.
- Facilitated communication between clients, families, and service providers to enhance understanding of available resources.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
Adult Protective Services Investigator
Department of Social and Health Services
05.2019 - Current
- Conducted thorough investigations into allegations of abuse and neglect, ensuring compliance with regulatory standards.
- Collaborated with cross-functional teams to develop comprehensive case assessments and recommendations.
- Analyzed evidence and documentation to support findings and facilitate informed decision-making.
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Discharge Coordinator
Comprehensive Healthcare
07.2016 - 05.2019
- Coordinated patient discharge planning to ensure timely transitions and continuity of care.
- Facilitated communication between healthcare providers, patients, and families to streamline discharge processes.
- Reviewed patient records to identify discharge needs and develop individualized plans.
- Implemented best practices in discharge procedures, enhancing patient satisfaction and safety.
- Developed educational materials for patients on post-discharge care requirements and resources available.
- Arranged placement of patients in facilities appropriate for level of care requirements.
WISe Care Coordinator
Comprehensive Healthcare
03.2015 - 07.2016
- Developed safety and action plans for families in crisis. Communicated via speech and writing to help families change their environments in order to reduce crisis in the home.
Mental Health Worker
Comprehensive Healthcare
02.2014 - 03.2015
- Provided direct client care and participated in the operation of a therapeutic program. Made sure that clients followed safety procedures and taught clients coping skills to use at home.
Education
Bachelor of Science - Interdisciplinary Studies with minors in Psychology and Sociology
GPA: 3.66
Associate of Arts - General Studies
GPA: 3.55
Skills
- Proficient in Microsoft Office tools
- Critical thinking and problem-solving skills
- Written and verbal communication
- Active listening and trained in motivational interviewing
- Client assessment
- Service planning
- Case management
- Multidisciplinary collaboration
- Training and mentorship
- Crisis intervention strategies
- Care coordination
- Communication skills
- Conflict resolution
- Multitasking capacity
- Teamwork and collaboration
- Problem-solving
- Reliability
- Active listening
- Interpersonal skills
Timeline
Social Services Specialist 3 - DSHS Dept Of Social And Health Services
06.2021 - Current
Adult Protective Services Investigator - Department of Social and Health Services
05.2019 - Current
Discharge Coordinator - Comprehensive Healthcare
07.2016 - 05.2019
WISe Care Coordinator - Comprehensive Healthcare
03.2015 - 07.2016
Mental Health Worker - Comprehensive Healthcare
02.2014 - 03.2015
Yakima Valley Community College - Associate of Arts, General Studies
Central Washington University - Bachelor of Science, Interdisciplinary Studies with minors in Psychology and Sociology