Leah Sykes
Union City,GA
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 8 years of experience aviation industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CurrentFlight Attendant
Spirit Airlines
04.2017 - Current
- Ensuring the safety of all guests, providing quality customer service while in the air and on land.
- Greeted customers and provided assistance with locating items in store to provide welcoming presence and enhance shopping experience.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Certified Foster Care Case Manager
Department Of Family And Children Services
12.2014 - 03.2017
- Helped parents improve child-rearing skills with short- and long-term program support.
- Developed and reviewed service plans in consultation with clients and performed follow-ups assessing quantity and quality of services provided
- Testified about optimal custody arrangements and previously identified abuse at legal hearings.
- Counseled family members regarding how to provide support for patient.
- Maintained compliance by preparing accurate statements for governing agencies.
Education
Bachelor's Degree - Social Work
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Belleville High School
Belleville, MI05.2008
Skills
- EXPERIENCE
- Safety Awareness
- Guest Relations
- Cleaning Procedures
- Personal Protection Equipment (PPE)
- Safety Understanding
- Supply Restocking
- Security Procedures
- Guest Services
Certification
- Certified Flight Attendant, Spirit Airlines, 8 yrs
- Certified AED/CPR
Timeline
CurrentFlight Attendant
Spirit Airlines
04.2017 - Current
Certified Foster Care Case Manager
Department Of Family And Children Services
12.2014 - 03.2017
Bachelor's Degree - Social Work
Eastern Michigan University
High School Diploma -
Belleville High School