- Music
- Wrestling
- Baking
- Martial Arts
- Crafting and DIY Projects
- Camping
- Creative Writing
Leah Tierese
Lynn Haven
Summary
Dynamic and detail-oriented Service Worker with exceptional customer service skills, honed at Benji's Bakery & Cafe. Proven ability to efficiently handle cash transactions and maintain a clean environment. A team player who thrives in fast-paced settings, consistently enhancing customer experiences and contributing to operational success. Conversant in Spanish, fostering inclusive communication. Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
1
1
year of professional experience
Work History
Barista
Benji's Bakery & Cafe
Anchorage, AK
06.2025 - 07.2025
- Prepared and served coffee beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Operated espresso machines and coffee brewing equipment efficiently during high-volume service periods.
- Engaged with customers to provide exceptional service and foster positive dining experiences.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
Cashier
Wings N' Thingz
Anchorage, AK
12.2024 - 03.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout areas to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Maintained accurate cash drawer by conducting regular reconciliations throughout shifts.
- Collaborated with team members to enhance overall store operations and customer satisfaction.
- Monitored inventory levels, restocking items to ensure product availability for customers.
- Implemented best practices for cleanliness and organization at checkout stations.
Sales Associate
Dewey'S Cook Inlet
Anchorage, AK
03.2024 - 08.2024
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained store cleanliness and organization to promote a welcoming environment.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to ensure optimal stock levels and merchandise presentation.
- Handled customer complaints professionally, ensuring satisfaction and resolving issues promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Arnold Highschool
Panama City Beach, FLSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Order taking
- Safe food handling
- Beverage preparation
- POS systems
- Conversant in Spanish
- Basic math
Accomplishments
- Alaska State Championship Participant in Girl's Varsity Wrestling
Interests
Timeline
Barista
Benji's Bakery & Cafe
06.2025 - 07.2025
Cashier
Wings N' Thingz
12.2024 - 03.2025
Sales Associate
Dewey'S Cook Inlet
03.2024 - 08.2024
High School Diploma -
Arnold Highschool