LEAH TITSWORTH
Snellville,GA
Summary
Organized and dependable, I bring a proven track record of effectively managing priorities and taking initiative. Committed to learning and contributing to company growth, I'm eager to join your dynamic team and add value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BUSSER
Noth Italia
Atlanta, GA
08.2022 - 10.2022
- Thrived in a fast-paced environment, ensuring swift table resets and preparation for new customers.
- Maintained impeccable cleanliness by promptly collecting trash, addressing spills, and clearing trays.
- Collaborated effectively with team members, continuously seeking process improvements to boost productivity.
- Cultivated strong relationships with managers and colleagues, contributing to a positive work environment and team success.
HOME CAREGIVER
Family Caregiver-Grandmother
Snellville, GA
01.2018 - 12.2020
- Monitored patient vital signs and medication reactions, promptly reporting any health concerns or behavioral changes.
- Provided compassionate assistance with dressing, grooming, and feeding, offering crucial support to navigate mobility restrictions.
- Assisted with daily tasks and errands, including transportation to appointments, maintaining clean personal spaces, and shopping for supplies.
- Maintained meticulous records by completing entries in log books, journals, and care plans to document and report patient progress accurately.
INTERNSHIP/ CO-OP SUPPORT REPRESENTATIVE
Cox Automotive
Atlanta, GA
07.2017 - 01.2018
- Elevated customer satisfaction by effectively managing customer email and telephone inquiries.
- Responsibly addressed up to 50+ cases per week from Auto Trader consumers, demonstrating efficiency and professionalism.
- Generated various documentation for dealers upon request, ensuring seamless communication.
- Applied in-depth research and critical thinking skills to resolve complex case issues.
- Fostered a culture of growth and collaboration by sharing knowledge and insights with the team.
PROJECT COORDINATOR/MANAGEMENT TRAINING
Year Up Greater Atlanta (Training Program)
Atlanta, GA
02.2017 - 01.2018
- Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes
college-level courses, professional training, and a six-month
internship - Accrue 200+ hours of hands-on training in Project
Coordinator/Management - Relevant courses include Business Communication and Writing,
Public Speaking, Computer Hardware and Software, and
Customer Service
Education
Pursuing Diploma Degree - Marketing Management
Gwinnett Technical College (Currently Enrolled)
Lawrenceville, GA12.2024
Skills
- Customer Service
- Efficient and Detail-Oriented
- Creative Problem Solving
- Teamwork and Collaboration
- Reliable & Trustworthy
- Adaptability
- Time Management
- Communication
- Ability to Multitask
- Critical Thinking
- Documentation
- Research
Certification
- Workplace Diversity Certification (Gwinnett Technical College 2022)
- Respect and Value Others (Year Up Greater Atlanta 2017)
Affiliations
Member of Phi Theta Kappa Honor Society, 2023
Timeline
BUSSER
Noth Italia
08.2022 - 10.2022
HOME CAREGIVER
Family Caregiver-Grandmother
01.2018 - 12.2020
INTERNSHIP/ CO-OP SUPPORT REPRESENTATIVE
Cox Automotive
07.2017 - 01.2018
PROJECT COORDINATOR/MANAGEMENT TRAINING
Year Up Greater Atlanta (Training Program)
02.2017 - 01.2018
Pursuing Diploma Degree - Marketing Management
Gwinnett Technical College (Currently Enrolled)