Leah Varela

• Ensure all riders are properly greeted upon their arrival.
• Monitor daily class bookings and ensure the cycling arena is prepared.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Provide upscale guest service experiences for current and new riders.
• Respond to customer's needs and anticipate unstated ones.
• Inform riders of our current policies, memberships, and promotions.
• Supervise check-in procedures, including class bookings and financial transactions.
• Promptly answer phones and emails, providing current and accurate information
• Maintain a clean work environment at all times.

-store open only for a few months at a time, I have worked here past summers.

• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.

• Evaluate individual knowledge, skills, strengths, and assign team positions to maximize talent areas.
• Effectively communicated amongst parents about their child's performance, upcoming games, and team policies.
• Create a positive and encouraging environment to motivate athletes to give their best efforts.
• Work individually with players when struggling to enhance confidence and strengthen court skills.

• Greet incoming customers and provided reliable, friendly customer service.
• Work with POS system to place orders, manage bills, and handle complimentary items.
• Maintain menu knowledge to provide recommendations and answers to customer questions.
• Inspect stocks to identify shortages, replenish supply, and maintain consistent inventory.
• Keep a tidy and organized area to comply with cleanliness standards.

• Work with POS system to place orders, manage bills, and handle complimentary items.
• Perform serving, cleaning and stocking to high standards and provide excellent customer satisfaction.
• Prepare recipe ingredients by washing, peeling, cutting, and measuring.
• Read customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.