Summary
Overview
Work History
Education
Timeline
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LEAH WARE

Meyersdale,PA

Summary

Reliable shift supervisor, quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Resourceful in balancing customer, company, and employee needs.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Starbucks
La Vale, MD
09.2023 - Current
  • Ensured safety and sanitation regulations were met through the shift
  • Conducted weekly inventory of supplies, equipment and food items
  • Monitored staff performance to ensure quality standards were met
  • Resolved customer complaints in a timely manner
  • Assigned tasks to team members based on their strengths and skill sets
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits
  • Completed opening and closing duties to facilitate business operations.

Barista

Starbucks
La Vale, MD
09.2022 - Current
  • Crafted drinks for customers in drive through or in the lobby, made connections with customers and closed the store
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
  • Created complex, hand-crafted beverages based upon customer preferences.

Cashier

Weis Markets
Frostburg, MD
12.2021 - 09.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Answered customer questions and provided store information
  • Delivered a high level of customer service to patrons using active listening and engagement skills
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

Meyersdale Area High School
07.2023

Timeline

Shift Supervisor

Starbucks
09.2023 - Current

Barista

Starbucks
09.2022 - Current

Cashier

Weis Markets
12.2021 - 09.2022

High School Diploma -

Meyersdale Area High School

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LEAH WARE