Leah Williams
Minden,LA
Summary
Proven track record in client relationship building and compliance management, demonstrated through increased customer loyalty at Jeanne Martin State Farm. Skilled in cross-functional teamwork and customer care, achieving significant client retention for Coca-Cola. Excels in clear communication and product sales, ensuring high standards of service and operational efficiency.
Overview
7
7
years of professional experience
Work History
Agent Team Member
Jeanne Martin State Farm
08.2023 - Current
- Developed strong relationships with clients, resulting in repeat business and client referrals.
- Increased customer loyalty by delivering personalized service tailored to individual needs and preferences.
- Developed new business and managed new and existing clients.
Area Sales
Coca-Cola
01.2023 - 05.2023
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Insurance Agent
Wise Insurance Agency
05.2018 - 01.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Processed payroll using ADP program.
Cashier
Walmart
01.2018 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lakeside Highschool
Sibley05.2011
Skills
- Client Relationship Building
- Compliance Management
- Cross-Functional Teamwork
- Positive Attitude
- Customer service and care
- Clear Communication
- Product Sales
Timeline
Agent Team Member
Jeanne Martin State Farm
08.2023 - Current
Area Sales
Coca-Cola
01.2023 - 05.2023
Insurance Agent
Wise Insurance Agency
05.2018 - 01.2023
Cashier
Walmart
01.2018 - 05.2018
High School Diploma -
Lakeside Highschool
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