Leah Yerre
Sherborn,MA
Summary
Experienced consulting professional with a strong background in guiding teams, managing complex projects, and developing solid relationships with clients. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
31
31
years of professional experience
Work History
Entrepreneur
Aesop's Fable Bookshop
07.2019 - Current
- Built strong brand recognition and customer loyalty by curating the store with high-quality products and delivering consistent, exceptional service to our customer base.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Spearheaded community outreach initiatives, building brand awareness and contributing positively to local community.
- Increased brand visibility with targeted social media campaigns, engaging with diverse customer base.
- Led staff, fostering a culture of creativity, collaboration, and performance excellence.
Retirement Consultant
Mercer
07.1994 - 03.2011
- Operations Leader for Retirement Group, responsible for performance, workload and overall management of 50+ Boston based employees as well as client satisfaction and financial results.
- Utilized advanced software tools to analyze client data accurately, allowing for precise retirement projections and recommendations.
- Maintained strong relationships with existing clients through regular communication and updates on their retirement plan performance.
- Served as a benefit administration expert, overseeing internal calculations, providing peer review and helping to develop, test and implement outsourcing solutions.
- Educated clients about potential risks associated with their defined benefit plan administration by conducting compliance audits and presenting findings and solutions.
Education
BBA - Management Information Systems / Mathematics
University of Notre Dame
South Bend, IN05-1994
Skills
- Strategic thinking
- Customer service excellence
- Proficient in learning new systems
- Teamwork and collaboration
- Relationship building
- Problem-solving
- Microsoft Outlook, Word, and Excel
- Operational planning
- Conflict resolution techniques
- Quality assurance
Timeline
Entrepreneur
Aesop's Fable Bookshop
07.2019 - Current
Retirement Consultant
Mercer
07.1994 - 03.2011
BBA - Management Information Systems / Mathematics
University of Notre Dame
Similar Profiles
Lena SchoffelLena Schoffel
Front Office Manager at Fable Terrace Downs ResortFront Office Manager at Fable Terrace Downs Resort
Mackenzie GreshamMackenzie Gresham
Waitress at Fable And Fire Book Shop BistroWaitress at Fable And Fire Book Shop Bistro
Prashant HiravePrashant Hirave
Area Sales Manager at Fable Foods IndiaPvt LtdArea Sales Manager at Fable Foods IndiaPvt Ltd