Summary
Overview
Work History
Education
Skills
Timeline
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Leah Gabrielle Walshak

Newton,NC

Summary

Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.

Overview

4
4
years of professional experience

Work History

Jeweler's Apprentice

Oz's Jewelers
10.2022 - Current
  • Performed skilled jewelry repairs each week.
  • Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
  • Worked with twisted and damaged metal items to restore appearance by correcting damages.
  • Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
  • Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
  • Ensured optimal craftsmanship by meticulously inspecting finished products for quality and adherence to client specifications.

Hourly Manager, In-Store Training Coordinator

PDQ Restaurant
12.2020 - Current
  • Developed job-specific competencies and performance standards.
  • Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Expanded restaurant''s reputation for exceptional service by consistently exceeding customer expectations through attentive care.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Motivated staff to perform at peak efficiency and quality.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Nanny

Adam Lamberth
11.2019 - 09.2020
  • Facilitated social and emotional growth by establishing a warm, secure attachment with each infant in the nanny''s care.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong bonds with infants by consistently responding sensitively to their emotional cues and needs throughout caregiving tasks.

Education

High School Diploma -

Tree of LIfe Christian Academy
Hickory, NC
06.2023

Skills

  • Money Handling
  • Quality Assurance
  • Critical Thinking
  • Relationship Building
  • Quality Control
  • Event Coordination
  • Reliable and Responsible
  • Problem-Solving
  • Customer Assistance
  • Interpersonal and written communication
  • Food Safety Compliance
  • Conflict Resolution
  • Sales Promotion
  • Strategic Planning
  • POS system knowledge
  • Training and Onboarding
  • Safe Food Handling
  • Sales and Marketing

Timeline

Jeweler's Apprentice

Oz's Jewelers
10.2022 - Current

Hourly Manager, In-Store Training Coordinator

PDQ Restaurant
12.2020 - Current

Nanny

Adam Lamberth
11.2019 - 09.2020

High School Diploma -

Tree of LIfe Christian Academy

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Leah Gabrielle Walshak