Leah Michelle Fox
San Jose,California
Summary
Assisted in front office management across multiple industries for over 20 years. Supported clients in achieving photography objectives through tailored service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Photographer
Self-employed
01.2021 - Current
- Captured high-quality images for diverse clients, showcasing creative vision.
- Developed and maintained strong client relationships, enhancing customer satisfaction and repeat business.
- Managed post-production processes including editing and retouching to ensure optimal image quality.
Front Desk Appointment Coordinator
Dr. Thomas McGrath & Associates
01.2017 - 02.2019
- Medical-Optometry
- Managed appointment scheduling and confirmations to optimize patient flow and reduce wait times.
- Coordinated communication between patients, providers, and staff to enhance service delivery.
- Developed and maintained electronic health records for accurate patient information management.
- Streamlined process for handling patient inquiries, improving response time and satisfaction rates.
- Directed telephone calls to appropriate parties.
Customer Relations, Facebook Webpage Management, Newsletter Creation
Downtown Dogs Inc.
01.2012 - 09.2012
- Provided administrative support, including updating the business Facebook page, creating the monthly newsletter, as well as being an intermediary between management and customers.
- Other/Not Classified
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Administrative Assistant
Moog CSA Engineering
09.2006 - 10.2011
- Aerospace and Defense
- I was trained in United States ITAR and EAR 99 trade regulations and was the liaison to our Trade Compliance department in East Aurora, New York.
- Coordinated office operations to enhance workflow and improve communication among departments.
- Implemented process improvements that increased efficiency in administrative tasks and reduced turnaround times.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Some College Coursework Completed - Social sciences
West Valley College
Saratoga, CaliforniaSome College Coursework Completed - Graphic Design/Art History
Brooks College
Sunnyvale, CaliforniaSome College Coursework Completed - General Studies
Evergreen Valley College
San Jose, CaliforniaSkills
- Multi-line phone system
- Type 60 WPM
- Fast Learner
- Communication Skills
- Can multi task well
- Team Player
- Problem-solving
- Client communication
Certification
- Basics In Trade Compliance
- September 2008
- Bay Area Trade Compliance Institute
- Received a certificate in the general basics of the United States Trade Compliance laws and regulations.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Photographer
Self-employed
01.2021 - Current
Front Desk Appointment Coordinator
Dr. Thomas McGrath & Associates
01.2017 - 02.2019
Customer Relations, Facebook Webpage Management, Newsletter Creation
Downtown Dogs Inc.
01.2012 - 09.2012
Administrative Assistant
Moog CSA Engineering
09.2006 - 10.2011
Some College Coursework Completed - Graphic Design/Art History
Brooks College
Some College Coursework Completed - General Studies
Evergreen Valley College
Some College Coursework Completed - Social sciences
West Valley College