Leahsymonne Reyes
Los Angeles,CA
Summary
Professional with experience in security and front-desk operations. Skilled in access control, surveillance, and visitor management, ensuring safe and welcoming environment. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with excellent communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Security Receptionist
Doheny Security
Los Angeles, CA
10.2025 - Current
- Monitored visitor access, ensuring compliance with security protocols and procedures.
- Responded to inquiries and directed visitors to appropriate personnel efficiently.
- Handled multi-line phone systems and coordinated internal communications across departments
- Assisted in maintaining accurate visitor logs and documentation for security audits.
- Trained new reception staff on security protocols and customer service standards effectively.
Dock Master /Unarmed Security Officer
Allied Universal Security
Century City, CA
05.2025 - 11.2025
- Directed and coordinated dock operations to ensure safe and timely deliveries
- Trained staff on safety protocols and operational procedures enhancing team performance.
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
- Managed scheduling of dock space to maximize efficiency and minimize congestion.
Inventory Clerk / Cashier
Whole Food Market
Los Angeles, CA
11.2024 - 04.2025
- Streamlined workflow by organizing storage areas for optimal accessibility and space utilization.
- Provided excellent customer service by assisting shoppers and ensuring a positive store experience
- Managed inventory levels using ERP software to ensure product availability and accuracy.
- Conducted regular stock audits to identify discrepancies and maintain data integrity.
Security / Front Desk Associate
Allied Universal Security Services
Los Angeles, CA
04.2024 - 10.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed front desk operations, including check-ins and check-outs, maintaining efficiency in guest flow.
- Resolved guest complaints professionally, enhancing customer satisfaction through effective problem-solving techniques.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
Event Security Supervisor
Allied Universal
Los Angeles, CA
01.2023 - 05.2024
- Managed incident reports, documenting occurrences and responses accurately.
- Contributed to a culture of continuous improvement by actively seeking and implementing feedback from clients, team members, and other members of leadership.
- Conducted risk assessments to identify potential security vulnerabilities at events.
- Oversaw access control procedures, maintaining secure entry points for all attendees.
Education
High School Diploma -
Animo Jackie Robinson Charter High School
Los Angeles06-2021
Associate of Arts - Paralegal Studies
Los Angeles City College
Los Angeles, CA06-2028
Skills
- Security Operations & Incident Response
- Team Leadership & Training
- Access Control & Visitor Management
- Communication & Coordination
- Inventory Management
- Multi-line Phone Systems
- Event Support & Logistics
- Telephone and email etiquette
- Customer and client relations
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
Timeline
Security Receptionist
Doheny Security
10.2025 - Current
Dock Master /Unarmed Security Officer
Allied Universal Security
05.2025 - 11.2025
Inventory Clerk / Cashier
Whole Food Market
11.2024 - 04.2025
Security / Front Desk Associate
Allied Universal Security Services
04.2024 - 10.2024
Event Security Supervisor
Allied Universal
01.2023 - 05.2024
High School Diploma -
Animo Jackie Robinson Charter High School
Associate of Arts - Paralegal Studies
Los Angeles City College