Michael Terrell Jones
PELAHATCHIE, MS 39145-3535,MS
Summary
Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and addressing issues, with a consistent focus on optimizing processes to enhance productivity. Committed to supporting team objectives and driving successful outcomes through strategic planning and collaboration. Demonstrates a strong ability to adapt and thrive under pressure, ensuring high-quality results on any project.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Officer II
GardaWorld Security Services
01.2024 - 01.2025
- Monitored security systems and surveillance equipment to detect suspicious activity and protect facilities and personnel.
- Responded rapidly to incidents, documented investigations, and prepared detailed incident reports for management and law enforcement.
- Conducted routine patrols, access control verification, and vulnerability assessments to ensure facility safety.
- Collaborated with law enforcement agencies during emergencies and security investigations.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.'
- Trained new staff on emergency procedures and operational protocols.
- Implemented security protocols, enhancing overall safety measures on site.
- Led investigation efforts for reported incidents, compiling detailed reports for review.
Auditor
SpringHill Suites by Marriott
01.2024 - 01.2025
- Verified daily financial transactions, reconciled receipts, and prepared detailed audit reports, ensuring financial accuracy.
- Provided professional customer service to hotel guests by addressing concerns, answering questions, and resolving issues promptly.
- Maintained accurate documentation and audit logs while supporting front desk operations during overnight shifts.
- Assisted guests with check-ins, reservations, and service requests to ensure a positive hospitality experience.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.'
- Evaluated financial records for accuracy, identifying discrepancies and recommending corrective actions.
- Mentored junior auditors, guiding best practices and auditing techniques.
- Presented audit findings to senior management, offering strategic recommendations for financial performance enhancement.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Quality Technician
Tesla
01.2024 - 01.2025
- Performed inspections and testing on manufacturing components to ensure compliance with quality standards.
- Conducted root cause investigations and implemented corrective actions to reduce defects and improve yield.
- Maintained detailed quality documentation and collaborated with engineering and production teams to resolve issues.
- Managed approximately 30 battery cells per hour, per day from customers.'
- Collaborated with engineering teams to resolve quality issues and implement corrective actions.
- Trained new technicians on inspection techniques and quality control protocols.
- Led root cause analysis initiatives to identify defects and enhance manufacturing processes.
- Oversaw calibration of measurement tools to maintain accurate assessment of product specifications.
Quality Control Lead
SK Battery America
01.2022 - 01.2024
- Led quality control operations for advanced battery manufacturing operations.
- Supervised inspection teams, ensured regulatory compliance, and implemented continuous improvement initiatives.
- Developed quality documentation, audit processes, and corrective action plans to enhance product reliability.
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Trained and mentored junior staff on best practices in quality assurance and testing techniques.
- Directed audits of quality systems, ensuring adherence to regulatory requirements and company policies.
- Led cross-functional teams in evaluating supplier performance and implementing corrective measures when needed, resulting in improved supply chain reliability.
- Conducted risk assessments on potential suppliers, mitigating any potential impact on product quality from external sources.
Lead Manufacturing Quality Inspector
OFS Fitel LLC
01.2020 - 01.2022
- Oversaw inspection teams and ensured compliance with manufacturing specifications and ISO quality standards.
- Implemented Lean manufacturing improvements that reduced defects and improved operational efficiency.
- Conducted audits, inspections, and quality documentation reviews.
- Collaborated with production teams to identify and resolve quality-related issues effectively.
- Developed and implemented inspection protocols that improved overall product quality consistency.
- Utilized precision measuring instruments to assess product specifications and tolerances.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Mentored junior staff, fostering a culture of continuous improvement in quality management practices.
- Recorded defects and coordinated issue resolution with the development team and functional leads.
Quality Control Associate
Dendreon Corporation
01.2019 - 01.2020
- Performed dimensional and visual inspections of manufacturing components.
- Analyzed production processes and worked with leadership to resolve quality issues and ensure regulatory compliance.
- Collaborated with production teams to identify and resolve quality issues effectively.
- Analyzed data from quality control tests to drive process improvements.
- Led initiatives to enhance product quality through systematic root cause analysis.
- Streamlined inspection processes, reducing turnaround times for quality assessments.
- Assisted project management teams in developing quality plans and specifications for various projects, ensuring a focus on quality from inception to completion.
Corrections Deputy
Atlanta Department of Corrections
01.2015 - 01.2019
- Maintained custody, safety, and supervision of inmate populations while enforcing institutional policies.
- Conducted searches for contraband, controlled access to secure areas, and documented incidents and security observations.
- Responded to emergencies, escorted inmates, and ensured the safety of staff and facility property.
- Enforced rules and kept order for over 150 medium custody inmates between the ages of 21 and 85.
Correctional Counselor
Mississippi Department of Corrections
01.2010 - 01.2015
- Supervised inmate work programs and institutional activities while ensuring compliance with safety regulations.
- Provided leadership and guidance to inmates in education, job training, and rehabilitation programs.
- Maintained records, reports, and documentation supporting institutional operations.
- Developed and implemented treatment plans to address behavioral issues and support reintegration.
- Trained junior staff on effective counseling techniques and case management practices.
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Conducted regular case reviews for individual inmates to assess progress towards rehabilitation goals and adjust treatment plans accordingly.
Personnel Security Specialist
Air National Guard
01.1999 - 01.2007
- Conducted background investigations and managed personnel security clearances.
- Monitored access control systems and enforced security protocols to protect sensitive facilities and information.
- Maintained security equipment and documented investigations to ensure compliance with military regulations.
- Evaluated background check results, identifying discrepancies and recommending further action.
- Collaborated with law enforcement agencies to resolve security-related issues and enhance threat assessments.
- Developed and maintained personnel security databases, improving data accuracy and retrieval efficiency.
- Led initiatives to streamline onboarding processes for new personnel, enhancing overall operational readiness.
- Led periodic reviews of access control systems, ensuring the consistent protection of classified information from unauthorized disclosure.
- Administered security awareness training programs, promoting a culture of vigilance and proactive threat mitigation among employees.
- Managed sensitive case files, maintaining confidentiality and strict adherence to privacy laws.
Education
Manufacturing Technician Training -
SkillPoint Alliance
Austin, TX05.2025
Associate of Science - Construction Management
Atlanta Technical College
Atlanta, GA12.2022
Bachelor's Degree - Health & Safety Administration
University of Southern Mississippi
Hattiesburg, MS05.2004
Skills
- Quality Assurance & Quality Control
- Manufacturing Inspection & Compliance
- Lean Manufacturing & Six Sigma
- Root Cause Analysis & Corrective Actions
- Security Operations & Incident Response
- Surveillance Monitoring & Access Control
- ISO 9001 Quality Systems
- Regulatory Compliance & Auditing
- Team Leadership & Training
- Process Improvement & 5S Implementation
- Safety Management & OSHA Compliance
- Technical Documentation & Reporting
- Customer Service & Guest Relations
- Security guard license
- Incident reporting
- Report writing
- CCTV surveillance
- Detail-oriented
- Emergency response
- Conflict resolution techniques
- Staff management
- Crisis management
- Emergency management
- Military experience
- Defensive tactics training
- Investigative skills
- Bomb threat procedures
- Fire safety training
- Shift work experience
Certification
- Lean Six Sigma White Belt
- OSHA 10-Hour Industry Safety Certification
- HAAS Certified Manufacturing Technician
- Certified Construction Manager
Timeline
Security Officer II
GardaWorld Security Services
01.2024 - 01.2025
Auditor
SpringHill Suites by Marriott
01.2024 - 01.2025
Quality Technician
Tesla
01.2024 - 01.2025
Quality Control Lead
SK Battery America
01.2022 - 01.2024
Lead Manufacturing Quality Inspector
OFS Fitel LLC
01.2020 - 01.2022
Quality Control Associate
Dendreon Corporation
01.2019 - 01.2020
Corrections Deputy
Atlanta Department of Corrections
01.2015 - 01.2019
Correctional Counselor
Mississippi Department of Corrections
01.2010 - 01.2015
Personnel Security Specialist
Air National Guard
01.1999 - 01.2007
Manufacturing Technician Training -
SkillPoint Alliance
Associate of Science - Construction Management
Atlanta Technical College
Bachelor's Degree - Health & Safety Administration
University of Southern Mississippi