Summary
Overview
Work History
Education
Skills
Timeline
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Leaire Lymon

New Berlin,WI

Summary

Driven and results-oriented professional with a proven track record at Amazon, adept in material handling and fostering high customer satisfaction. Excelled in streamlining operations and resolving complex customer issues, enhancing efficiency and loyalty. Skilled in Microsoft Excel and clear communication, demonstrating exceptional problem-solving abilities and attention to detail.

Overview

12
12
years of professional experience

Work History

Warehouse Worker

Amazon
06.2015 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.

Customer Service Supervisor

Sears
04.2012 - 06.2015
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Identified customer service trends to provide recommendations for process and procedural improvements.

Education

Highschool Diploma -

Indian Trail Academy
Kenosha, WI
06.2006

Skills

  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Clear Communication
  • Attention to Detail
  • Problem-Solving
  • Material Handling
  • Punctual and Dependable
  • Microsoft Excel

Timeline

Warehouse Worker

Amazon
06.2015 - Current

Customer Service Supervisor

Sears
04.2012 - 06.2015

Highschool Diploma -

Indian Trail Academy

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Leaire Lymon