Leambra Oatis
Missouri City,TX
Summary
-Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units.
-Administered and assisted with glucose testing, injections, feedings and colostomy care.
-Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.
-Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral.
-Proficient in documentation and record maintenance. Dedicated to patient confidentiality.
-Patient-focused professional providing support in critical care, pre-op, medical-surgical and post-op cases in medical center environments.
-Skilled at delivering customized education to patients of diverse conditions and backgrounds.
-Excellent decision-making, time management and communication capabilities well-honed in with high-performance healthcare teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCA/CNA
Memorial Hermann-TMC
Houston, Texas
10.2020 - Current
- Coordinated patient care needs with the healthcare team and delivered compassionate assistance with activities of daily living.
- Responded to patient alarms and needs assessment requests to identify course of treatment.
- Supported nurses in daily patient care activities by taking vital signs and documenting patient observations.
- Coordinated with medical team in orchestrating patient procedures.
- Facilitated range-of-motion exercises based on therapists' guidelines.
Receptionist
Memorial Hermann_TMC
Houston , TX
08.2018 - 10.2020
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments for clients, customers, and other visitors.
Hospital Service Technician
UHS/Agiliti-TMC
Houston, Texas
05.2017 - 08.2018
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Assisted in the installation of new medical equipment and machines.
Senior Customer Service Representative
DishNet
Gulfport , MS
02.2014 - 04.2017
- Managed processing, scheduling and execution of customer purchase orders.
- Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
- Improved customer satisfaction and retention by proactively reviewing new customer accounts and reaching out to offer assistance.
PCA
Praetorian Health Services
D'Iberville, MS
10.2007 - 09.2014
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Assisted elderly patients with essential ambulatory care for transport to and from facility.
- Kept unit well-stocked and efficient with necessary medical supplies.
Education
High School Diploma -
Harrison Central High School
Gulfport, MS4 2007
Bachelor of Science - Nursing
Chamberlain University of Nursing
Pearland, TX07-2026
Associate of Science -
Blue Cliff College - Alexandria
Alexandria, LA0 2019
Skills
- Healthcare expertise
- Flexible
- Patient positioning understanding
- Feeding assistance specialist
- Collecting vital signs
- Monitoring fluids
- Calm and level-headed under duress
- Catheter change and preparation
- Mobility assistance
Certification
- Texas Association of PeriAnesthesia Nurses(TAPAN) 48th Annual State Conferen e Endless Horizon, Timeless Excellence Across the Lifespan
Accomplishments
- I have received the Best Hardworking Healthcare Employee of the Month
Affiliations
- I have been able to balance working full time and school full time for over a year
References
References available upon request.
Timeline
PCA/CNA
Memorial Hermann-TMC
10.2020 - Current
Receptionist
Memorial Hermann_TMC
08.2018 - 10.2020
Hospital Service Technician
UHS/Agiliti-TMC
05.2017 - 08.2018
Senior Customer Service Representative
DishNet
02.2014 - 04.2017
PCA
Praetorian Health Services
10.2007 - 09.2014
High School Diploma -
Harrison Central High School
Bachelor of Science - Nursing
Chamberlain University of Nursing
Associate of Science -
Blue Cliff College - Alexandria
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