LeAn Smith

• Sanitized, restocked and organized exam rooms and medical equipment
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
• Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
• Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
• Documented vital signs and health history for patients in clinic and hospital environments
• Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
• Prepared and administered medications to alleviate patient symptoms
• Taught patients about medications, procedures and care plan instructions.

• Triaged incoming calls for 3+ Clinicians to determine callers' likely needs, including immediate labs, med changes or scheduled visits
• Managed registrations for Kidney transplant department with 3 + providers and high patient volumes
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
• Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients
• Enhanced patient care quality by developing and implementing comprehensive care plans for each individual.
• Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care
• Scheduled surgeries, managed pre-certifications and verified insurance coverage
• Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
• Reviewed and evaluated test results to suggest care and treatment options.

• Delivered medications via oral and intramuscular injections, monitoring responses to address new concerns
• Educated family members and caregivers on patient care instructions
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes

• Maintained detailed records of test results by entering data and patient information into the EMR
• Sanitized, restocked and organized exam rooms and medical equipment.

• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
• Oriented and trained new staff on proper procedures and policies
• Assisted and set up with patient procedures such as vasectomies, circumcism, IUD insertions, and biopsies.

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion
• Obtained accurate medical histories from patients, highlighting critical information
• Prepared and administered medications to alleviate patient symptoms.

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion
• Prepared and administered medications to alleviate patient symptoms
• Obtained client medical history, including medication information, symptoms and allergies.

• Collected and prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
• Assisted physicians in follow-through of care.