Summary
Overview
Work History
Education
Skills
Timeline
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Leana Lloyd

Rochester,NY

Summary

Proven multitasker and relationship builder, I enhanced customer experiences at Peppermill Restaurant and fostered student growth at Dance Connections. My background showcases a blend of customer service excellence and effective communication, with a knack for creating welcoming environments. Specializing in customer-oriented service and detail-oriented tasks.

Overview

3
3
years of professional experience

Work History

Hostess

Peppermill Restaurant
08.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, cleaning tables, cashing people out, and bringing guests drinks.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Seated patrons based on guest preferences and seating availability.

Dance Teacher Assistant

Dance Connections
10.2021 - 06.2024
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer's strengths while improving areas of weakness.
  • Helped plan routines for recitals and performances.
  • Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Found ways to communicate with younger children who cannot yet talk.
  • Communicated with parents explaining what will be happening in class and for performances.

Education

Associate In Applied Science - Business

Monroe Community College
Rochester, NY

Skills

  • Patience and Empathy
  • Effective Multitasking
  • Customer Service
  • Cleaning and sanitation
  • Detail Oriented
  • Positive and professional
  • Reliable and Trustworthy
  • Customer-Oriented
  • Relationship Building

Timeline

Hostess

Peppermill Restaurant
08.2024 - Current

Dance Teacher Assistant

Dance Connections
10.2021 - 06.2024

Associate In Applied Science - Business

Monroe Community College

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Leana Lloyd