Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Leandra Allen

Petersburg,KY

Summary

Adept Senior Certified Pharmacy Technician with a proven track record at Kroger's Pharmacy, showcasing exceptional problem-solving skills and a commitment to patient confidentiality. Excelled in maintaining accurate medication records and streamlining insurance processing, significantly enhancing pharmacy efficiency. Renowned for reliability and fostering positive customer interactions, consistently ensuring high levels of satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Kroger's Pharmacy
10.2021 - Current
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Greeter

Raffertys
02.2020 - 10.2021
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Education

High School Diploma -

Randall K. Cooper
Union, KY
05-2021

Skills

  • Problem-solving skills
  • Maintaining records
  • Updating medication histories
  • Manual and automated medication dispensing
  • HIPAA
  • Drug utilization review
  • Pharmacy and customer records management
  • Filling prescriptions precisely
  • Pharmacy operations
  • Insurance processing
  • Reliability
  • Patient confidentiality

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Licensed Pharmacy Technician - State Boards of Pharmacy.
  • CPR Certification

Timeline

Senior Certified Pharmacy Technician

Kroger's Pharmacy
10.2021 - Current

Greeter

Raffertys
02.2020 - 10.2021

High School Diploma -

Randall K. Cooper

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