Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
Work History
Team Lead
PNC Bank
Conyers, Ga
10.2018 - 05.2023
Lead Team Meetings
Lead Monthly Evaluations
Promoted Associates
Met With Other Team Leads About New Products & Services At PNC Bank
Made Team Aware Of What Expected From Them For The Day or Month.
Team Lead
Walmart
Monroe, Ga
11.2016 - 05.2023
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee
Coached team members in techniques necessary to complete job tasks.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals.
Supervisor
Goodies Department Store
Monroe, Ga
08.2015 - 09.2021
Oversaw daily operations of the department, ensuring smooth workflow and timely completion
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.