Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leandra Taylor

Conyers,GA

Summary

  • Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience

Work History

Team Lead

PNC Bank
Conyers, Ga
10.2018 - 05.2023
  • Lead Team Meetings
  • Lead Monthly Evaluations
  • Promoted Associates
  • Met With Other Team Leads About New Products & Services At PNC Bank
  • Made Team Aware Of What Expected From Them For The Day or Month.

Team Lead

Walmart
Monroe, Ga
11.2016 - 05.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals.

Supervisor

Goodies Department Store
Monroe, Ga
08.2015 - 09.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

Diploma - College Prep

Mount Vernon Academy
Mount Vernon, OH
06.2006

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Schedule Management
  • Complaint resolution
  • Employee Evaluation
  • Teamwork and Collaboration

Timeline

Team Lead

PNC Bank
10.2018 - 05.2023

Team Lead

Walmart
11.2016 - 05.2023

Supervisor

Goodies Department Store
08.2015 - 09.2021

Diploma - College Prep

Mount Vernon Academy
Leandra Taylor