Summary
Work History
Education
Skills
Languages
Timeline
Generic

Leandro Palma

Memphis,TN

Summary

Dynamic and dedicated Assistant Waiter at Chapultepec Restaurant, recognized for enhancing customer satisfaction through attentive service and strong multitasking abilities. Proven expertise in food safety and compliance standards, ensuring a seamless dining experience while fostering team collaboration and adaptability under pressure. Committed to maintaining high cleanliness standards and order accuracy.

Work History

Assistant Waiter.

Chapultepec Restaurant
04.2024 - 08.2024
  • Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
  • Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
  • Helped maintain inventory levels by restocking supplies as needed throughout the shift.
  • Collaborated with management to address any discrepancies or areas of improvement in the overall dining process, fostering a culture of continuous growth and development.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
  • Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
  • Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
  • Ensured compliance with health and safety regulations by maintaining proper sanitation practices in all aspects of food handling and service.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Demonstrated flexibility in adapting to various roles as needed within the restaurant team environment during peak times or employee absences.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

No Degree -

Fayette-Ware Comprenhensive High School
Somerville, TN

Skills

  • Cleanliness standards
  • Patience and empathy
  • Strong multitasking
  • Customer service focus
  • Adaptability under pressure
  • Quick decision making
  • Team player mentality
  • Reliability and punctuality
  • Food safety
  • Order accuracy
  • Efficient food delivery
  • Table setting expertise
  • Menu design
  • Understanding dietary restrictions
  • Customer service
  • Time management
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Food handling safety
  • Decision-making
  • Safe food handling
  • Order taking
  • Food presentation
  • Basic math
  • Table setting
  • Table bussing
  • Order management
  • Beverage service
  • Tableside service
  • Dining area maintenance
  • Compliance standards
  • Menu presentation
  • Regulatory compliance

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Assistant Waiter.

Chapultepec Restaurant
04.2024 - 08.2024

No Degree -

Fayette-Ware Comprenhensive High School
Leandro Palma