Leandro Peguero
Lynn,MA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Assistant Manager
AutoZone
Revere, MA
2023.12 - Current
- As an Assistant Manager at AutoZone, my role would be dynamic and multifaceted. My main responsibilities would focus on:
- **Customer Support:**
- * Provide exceptional customer service, answering questions, offering recommendations and resolving problems efficiently and courteously.
- * Advise customers on the right parts and products for their vehicles, using my knowledge of automobiles and parts catalogues.
- * Process sales, returns and warranty transactions quickly and accurately.
- **Store Operations:**
- * Assist the Store Manager in the daily management of the store, including opening and closing, inventory management and cleaning.
- * Supervise and train other employees, ensuring they provide high-quality customer service and that operating procedures are followed.
- * Receive and organize merchandise, keeping the store clean and organized for customers.
- * Participate in inventory management, performing cycle counts and ensuring products are properly labeled and stored.
- **Sales and Marketing:**
- * Help implement sales and promotion strategies to increase revenue and profitability.
- * Identify opportunities to increase sales and customer satisfaction.
- * Stay up to date on new automotive products and technologies.
- **In summary, my role as Assistant Manager at AutoZone would be instrumental in ensuring the smooth running of the store, customer satisfaction, and the achievement of business objectives.**
Sales Associate
Footlocker.com Inc.
Saugus, MA
2021.03 - 2024.04
Education
High School Diploma -
Classical High School
Lynn, MA2024-06
Skills
- Corporate Social Responsibility
- Employee Scheduling
- Cost Reduction
- Product and service knowledge
Timeline
Assistant Manager
AutoZone
2023.12 - Current
Sales Associate
Footlocker.com Inc.
2021.03 - 2024.04
High School Diploma -
Classical High School