Summary
Overview
Work History
Education
Skills
Certification
Timeline
Honors-Awards
Generic

Leandro Rodriguez

Heredia

Summary

Senior Program Manager in constant pursue of innovation to help solve complex challenges in a range of scientific and technical disciplines, including data science (ML/AI), cybersecurity, product management and program management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Program Manager - Security Research

Microsoft
San Jose, Costa Rica
10.2022 - Current
  • Deployed a Security Research Incident Management framework that provides early visibility, clear ownership, coordinated cross-team action, and swift response for high-impact security incidents.
  • Lead cross-product threat response and planning across Web Threat Protection, Outlook Consumer, and Microsoft Defender for Office, aligning Security Research, Engineering, Data Science, and Product teams.
  • Coordinate AI-driven spam and phishing detection programs, combining ML-based detection with LLM-based evaluation to continuously measure efficacy and close protection gaps.
  • Establish continuous monitoring using KPIs and KRIs to identify emerging threats, prioritize mitigations by risk, and drive rapid execution.
  • Translate complex threat intelligence and incident outcomes into clear guidance for leadership and downstream customer-facing teams.

Cloud Security Program Manager

IBM
01.2022 - 10.2022
  • Partnered with cloud security architects, engineering teams, and the IBM Cloud CISO organization to deploy security and privacy capabilities across a broad, multi-service cloud platform.
  • Coordinated delivery of regulatory and compliance initiatives (including FedRAMP) across multiple cloud services, ensuring consistent protection without disrupting customer workloads.
  • Acted as the programmatic bridge across distributed teams, aligning dependencies, timelines, and readiness across a complex cloud ecosystem similar in scale to Azure.

Information Security Program Manager

Experian
Costa Rica
07.2019 - 01.2022
  • Led the enterprise cybersecurity program portfolio, aligning strategic security priorities to execution through a structured portfolio management framework.
  • Implemented continuous monitoring and response capabilities that improved early threat detection and incident response speed.
  • Drove enterprise cybersecurity maturity using the NIST Cybersecurity Framework, increasing maturity from 1.9 to 3.8 across all regions (1 to 5 scale).
  • Governed 100+ global security programs, maintaining delivery health, risk posture, and executive visibility.

Senior Project Manager

Experian
Costa Rica
10.2013 - 07.2019
  • Led large-scale threat reduction initiatives across penetration testing, vulnerability remediation, identity and privilege management, and malicious email protection.
  • Delivered measurable risk reduction outcomes, including 99.6% phishing reduction and reduction of vulnerabilities from ~100M findings to
  • Executed post-acquisition security assessments, enabling rapid identification of threats and secure business integration.
  • Communicated security risk and response status to senior technology leadership, including regional CTOs and the CISO.

Account Manager

PerkinElmer, Inc.
EX2 Outcoding, Costa Rica
04.2012 - 10.2013
  • Managed enterprise customer relationships, restoring trust and preventing loss of a $175K annual contract; drove $300K in renewals through improved engagement.

Education

Master Degree - Computer Science, Project Management

ULACIT
01.2016

Skills

  • Cybersecurity
  • Program Management
  • Product Management
  • Project Management
  • Data Science
  • Machine Learning
  • Artificial Intelligence (AI)

Certification

  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Certified Cloud Security Professional (CCSP) - (ISC)²
  • Azure Data Scientist Associate - Microsoft
  • Azure AI Engineer Associate - Microsoft
  • Security Operations Analyst Associate - Microsoft
  • Deep Learning Specialization - DeepLearning.AI
  • Project Management Professional (PMP) - Project Management Institute

Timeline

Senior Program Manager - Security Research

Microsoft
10.2022 - Current

Cloud Security Program Manager

IBM
01.2022 - 10.2022

Information Security Program Manager

Experian
07.2019 - 01.2022

Senior Project Manager

Experian
10.2013 - 07.2019

Account Manager

PerkinElmer, Inc.
04.2012 - 10.2013

Master Degree - Computer Science, Project Management

ULACIT

Honors-Awards

Magna Cum Laude