Leaniva Malar
Server/Expediter
Wenatchee,WA
Summary
Methodical Hostess and Food Expeditor with 3 years of experience and exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Combines strong work ethic and superb attention to accuracy in food presentation and service. Successful at working closely with servers to uphold standards of service.
Overview
4
4
years of professional experience
Work History
Inventory & Sales Associate
All Good Things; Crystals Rocks & More
Wenatchee, WA
10.2021 - 01.2022
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Expediter/Hostess
Garlini's Napoletana
Wenatchee, WA
06.2021 - 10.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted preparation of food plates, overseeing quality and appearance.
- Organized dining area based on reservations, minimizing waiting times.
- Trained new expeditors and food runners according to company policies and standards.
Hostess
Rail Station And Ale House
Wenatchee, WA
06.2020 - 04.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Lifeguard
Brewster & Bridgeport Public Pools
Brewster, WA
05.2017 - 09.2019
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Operated with efficiency in a high stress environment
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Diploma -
Pateros High School
Skills
Food Quality Standards
To-Go Order Preparation
Menu Memorization
Ordering Procedures
Accomplishments
- Presidential Education Award
- President of FBLA (2017-2018)
- Vice President of National Honors Society (2018-2019)
- President of the Class of 2020 (2018-2019)
- Secretary of the Class of 2020 (2019-2020)
- Employee of the Month: August 2021
Timeline
Inventory & Sales Associate
All Good Things; Crystals Rocks & More
10.2021 - 01.2022
Expediter/Hostess
Garlini's Napoletana
06.2021 - 10.2021
Hostess
Rail Station And Ale House
06.2020 - 04.2021
Lifeguard
Brewster & Bridgeport Public Pools
05.2017 - 09.2019
Diploma -
Pateros High School