Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Enrollment Specialist
OSF Healthcare System
12.2022 - Current
Facilitated seamless transitions between different stages of the enrollment process by maintaining open lines of communication among various departments involved in provider services operations.
Prepared and processed provider enrollments with Medicare and Medicaid in multiple states.
Coordinated closely with credentialing teams to verify provider qualifications, maintaining high standards of care within the organization.
Simulation Operation Specialist
Jump Simulation, OSF Healthcare Ministry
06.2021 - 12.2022
Member of the Education Operations team
Ensuring all Mission Partners have an excellent experience
Assist providers to develop curriculum and design simulations
Operation of high-fidelity manikins and their software.
Enhanced team productivity with effective communication and collaboration strategies.
Accounts Receivable
Central Illinois Endoscopy Center, LLC
08.2017 - 06.2021
Commercial carrier, Medicare, and Medicaid payment tracking, claim filing and appeal submissions.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
Clinic Coordinator
Genesis Cardiac Surgery/ Dr. Dale M. Geiss
03.2015 - 08.2017
Overseeing daily operations of busy cardiac surgery office
Coordinating and assigning office staff responsibilities
Accessible for physicians around the clock
Scheduling surgeries, pretesting, and obtaining all prior authorizations
Point of contact for patients and their families
Administrative duties: monthly call schedule for physicians and mid-levels, running monthly staff meetings, company credit card purchases and reconcilement, ordering of supplies, processing billing encounters.
Surgery Scheduler\Medical Office Assistant
Illinois Cardiac Surgery/ Dr. Dale M. Geiss
02.2013 - 03.2015
Surgery and procedure scheduling, CPT and ICD-10 coding
Helping patients through the office in a timely manner, assisting MD, APN, and RN with patient care
Scheduling of meetings for physician
Obtaining records and relaying test results to physicians and the patients.
Medical Office Assistant
OSF Healthcare HeartCare Midwest/ Dr. Dale M. Geiss
03.2007 - 02.2013
Customer service, general office duties, fielding telephone calls, assisting the Registered Nurse with patient care
Vital Signs, EKG, Electronic Charting.
Patient Care Technician
OSF St. Francis Medical Center
06.2006 - 01.2010
Direct patient care on critically ill patients.
Certified Nursing Assistant/Ward Clerk
Pekin Hospital, 4 North Surgical
03.2004 - 10.2007
Direct patient care, admitting patients to the unit in a timely manner, fielding telephone calls, taking instruction from floor nursing staff.
Education
Bachelor of Science - Business Administration And Management
American College of Education
Indianapolis, IN
03.2024
Associate of Arts - Business Management
Illinois Central College
East Peoria, IL
12.2021
Certified Nursing Assistant -
Spoon River College
Canton, IL
09.2003
High School Diploma -
Illini Bluffs High School
Glasford
05.2000
Skills
Intro to Facilitation Course Completed June 2021 through Jump Trading Education Center Peoria, IL
Adobe Photoshop
Project Management
Effective Communication
Time Management
Number-savvy
Work Planning and Prioritization
Team Development
References
References available upon request
Timeline
Enrollment Specialist
OSF Healthcare System
12.2022 - Current
Simulation Operation Specialist
Jump Simulation, OSF Healthcare Ministry
06.2021 - 12.2022
Accounts Receivable
Central Illinois Endoscopy Center, LLC
08.2017 - 06.2021
Clinic Coordinator
Genesis Cardiac Surgery/ Dr. Dale M. Geiss
03.2015 - 08.2017
Surgery Scheduler\Medical Office Assistant
Illinois Cardiac Surgery/ Dr. Dale M. Geiss
02.2013 - 03.2015
Medical Office Assistant
OSF Healthcare HeartCare Midwest/ Dr. Dale M. Geiss
03.2007 - 02.2013
Patient Care Technician
OSF St. Francis Medical Center
06.2006 - 01.2010
Certified Nursing Assistant/Ward Clerk
Pekin Hospital, 4 North Surgical
03.2004 - 10.2007
Bachelor of Science - Business Administration And Management
American College of Education
Associate of Arts - Business Management
Illinois Central College
Certified Nursing Assistant -
Spoon River College
High School Diploma -
Illini Bluffs High School
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