LEANN JEAN PIERRE
Jonesboro
Summary
Dynamic professional with a proven track record in client management and problem-solving within fast-paced environments, eager to transition into a new field. Expertise in effective communication and strategic planning, complemented by strong interpersonal skills, positions well for driving success and growth in a challenging role. Demonstrated ability to quickly absorb industry-specific knowledge while applying critical thinking to enhance customer experiences and exceed expectations. Committed to leveraging customer service and organizational skills to contribute positively in the desired position, fostering personal and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ready Line Agent
Fox Rent A Car/Europcar
Atlanta, GA
04.2025 - Current
- Processed rental agreements efficiently, ensuring compliance with company policies and customer satisfaction.
- Streamlined check-in/check-out procedures, enhancing operational workflow and reducing wait times for customers.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Crew Member
Chick-Fil-A
Atlanta, GA
04.2024 - 04.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced till.
- Maintained cleanliness and organization of dining area to enhance guest experience and comply with health standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Walmart Associate
Walmart
Riverdale, GA
02.2023 - 02.2024
- Accurately picked and packed products based on detailed order specifications.
- Communicated effectively with supervisors regarding order status and any potential fulfillment issues encountered.
- Assisted in training new staff on order filling procedures and safety protocols within the warehouse environment.
- Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
Cashier
Zaxbys
Riverdale, GA
04.2022 - 10.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on cash register operations, customer service protocols, and safety standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Information Technology
DeVry University
Decatur, GA04-2028
Undergraduate Certificate - Programming Essentials
DeVry Education
Decatur, GA04-2022
Skills
- Customer service
- Cash handling
- Team collaboration
- Team player mentality
- Goal-oriented mindset
- Rental transactions
- Reliability and punctuality
Certification
Undergraduate Certificate of Programming Essentials
Languages
Haitian Creole
Native or Bilingual
French
Limited Working
Timeline
Ready Line Agent
Fox Rent A Car/Europcar
04.2025 - Current
Crew Member
Chick-Fil-A
04.2024 - 04.2025
Walmart Associate
Walmart
02.2023 - 02.2024
Cashier
Zaxbys
04.2022 - 10.2022
Bachelor of Science - Information Technology
DeVry University
Undergraduate Certificate - Programming Essentials
DeVry Education