Leann Kuria
Salem,OR
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Allied Universal Security Services
03.2025 - 08.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
Customer Service Representative
CircleK
05.2024 - 09.2024
- Provided exceptional customer service by promptly addressing inquiries and resolving issues. Efficiently operated the cash register and maintained a clean store environment. Collaborated with team members to enhance customer experience and promote loyalty programs, ensuring a positive shopping atmosphere. Demonstrated strong communication skills and commitment to customer satisfaction.
HHA (Home Health Aid)
Humble Home Care
04.2022 - 05.2024
- Assisted clients with daily living activities, including personal care, meal preparation, and medication management. Monitored health conditions and reported changes to healthcare professionals. Provided companionship and emotional support, fostering a safe and nurturing environment. Maintained accurate records of care and adhered to safety protocols, ensuring client well-being and comfort.
Cafe Barista
Market Basket
09.2020 - 04.2023
- Prepared and served a variety of coffee beverages and food items while ensuring high standards of quality and presentation. Provided excellent customer service by taking orders, answering questions, and maintaining a welcoming atmosphere. Operated coffee equipment and managed cash transactions efficiently. Collaborated with team members to maintain cleanliness and organization in the café.
Education
Bachelor Degree - Psychology
University of Massachusetts Boston
Boston, Massachusetts09.2025
High School Diploma - undefined
Lowell High School
Lowell, Massachusetts09.2021
Associate Degree in Nursing - Licensed Practical Nurse
Sumner College
Portland, OR08-2026
Skills
- Communication Skills: Effective verbal and written communication
- Teamwork and Collaboration: Ability to work well in group settings
- Problem-Solving: Strong analytical and critical thinking skills
- Time Management: Efficiently prioritizing tasks to meet deadlines
- Technical Proficiency: Familiarity with industry-specific software and tools
- Customer Service: Strong focus on client satisfaction and support
- Research Skills: Ability to gather and analyze information effectively
- Analytical report composition
- Incident reporting
- Property patrol
- Maintaining order
- CPR certified
- Client support
Accomplishments
- Resolved product issue through consumer testing.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Certification
Basic Life Support (BLS) Certified
Oregon Guard Card (Unarmed)
LANGUAGES
English
Swahili
Spanish (Intermediate)
Timeline
Unarmed Security Officer
Allied Universal Security Services
03.2025 - 08.2025
Customer Service Representative
CircleK
05.2024 - 09.2024
HHA (Home Health Aid)
Humble Home Care
04.2022 - 05.2024
Cafe Barista
Market Basket
09.2020 - 04.2023
High School Diploma - undefined
Lowell High School
Bachelor Degree - Psychology
University of Massachusetts Boston
Associate Degree in Nursing - Licensed Practical Nurse
Sumner College
Awards
Outstanding Volunteer Award (2017, 2021, 2023), Received from [Local Non-Profit Organization] for dedicated service and support in mental health initiatives., First Place, Psychology Research Competition (2022), Awarded for presenting a research project on cognitive behavioral therapy techniques at the university's annual conference., Best Presentation Award (2021), Recognized for excellence in presenting research findings at the Student Psychology Conference.