LeAnn Little
Lumberton,NC
Summary
A professional with a proven ability to enhance product quality through meticulous inspections and critical thinking while consistently achieving operational efficiency. Also, skilled in employee supervision, inventory and time management.
Overview
16
16
years of professional experience
Work History
Quality Control Inspector
Rempac Foam LLC
Lumberton, NC
03.2026 - Current
- Conducted inspections of foam products to ensure compliance with quality standards.
- Documented defects and discrepancies in production for corrective action.
- Utilized measurement tools to assess product specifications accurately.
- Communicated with production team members about quality issues.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Route Sales Representative
Frito Lay Inc.
Hope Mills, NC
11.2022 - 08.2025
- Managed daily route planning to optimize delivery schedules and enhance customer service.
- Conducted inventory checks to maintain stock levels and minimize shortages during deliveries.
- Resolved customer inquiries and complaints promptly, fostering a positive company image.
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Department Manager
Food Lion
Lumberton,
12.2019 - 11.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on customer service best practices.
- Coordinated department schedules, aligning staffing needs with peak business hours.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
City Carrier Assistant
United States Postal Service, USPS
Lumberton, NC
10.2016 - 08.2019
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Communicated effectively with customers to address inquiries and resolve issues promptly.
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
General Manager
Dairy Queen
Lumberton, NC
05.2010 - 10.2016
- Oversaw daily operations to ensure optimal service quality and customer satisfaction.
- Streamlined inventory management processes, reducing waste and maximizing resource allocation.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Science - Criminal Justice
University of North Carolina At Pembroke
Pembroke, NC05-2008
Skills
- Quality control
- Employee supervision
- Attention to detail
- Critical thinking
- Inventory Management
- Time Management
- Computer Skills-Microsoft Edge, Outlook, Word
Timeline
Quality Control Inspector
Rempac Foam LLC
03.2026 - Current
Route Sales Representative
Frito Lay Inc.
11.2022 - 08.2025
Department Manager
Food Lion
12.2019 - 11.2022
City Carrier Assistant
United States Postal Service, USPS
10.2016 - 08.2019
General Manager
Dairy Queen
05.2010 - 10.2016
Bachelor of Science - Criminal Justice
University of North Carolina At Pembroke