Leann McCarty
Sarasota,FL
Summary
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and reliable team player.
Overview
14
14
years of professional experience
Work History
Liquor Store Associate
Winn Dixie
Sarasota, FL
09.2000 - 01.2015
- Operated a cash register for cash, check and credit card transactions with 98% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Trained 1 new sales associates each quarter.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Followed up with over 4 customers each week to verify that they were satisfied with purchases.
- Used time efficiently when not serving customers, including sweeping floors and dusting shelves.
- Verified that all customers received receipts for their purchases.
- Followed merchandising guidelines to present visually appealing displays.
- Mentored new sales associates to contribute to the store’s positive culture.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Preserved a perfect attendance record for 98% of the time.
Education
High School Diploma - undefined
Sarasota High School
Sarasota, FL2004
Skills
- Customer-oriented
- Active listening skills
- Credit card transactions
- Retail sales
- Computer literate
- POS systems knowledge
- Stocking
- Motivated team player
Timeline
Liquor Store Associate
Winn Dixie
09.2000 - 01.2015
High School Diploma - undefined
Sarasota High School