Leann Mitchell
Troutman,NC
Summary
Proven track record of enhancing customer satisfaction through efficient route planning and timely deliveries at FedEx, coupled with exceptional multitasking and service quality at Outback Steakhouse. Demonstrates a positive attitude and reliable time management skills, adept at fostering teamwork and collaboration. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
14
14
years of professional experience
Work History
Delivery Driver
FedEx
04.2020 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Server
Outback Steakhouse
02.2019 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lonestar Steakhouse
Server
01.2010 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science -
Mitchell Community College
Statesville, NC05.2025
High School Diploma -
Iaeger High School
Iaeger, WV05.2005
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Attention to Detail
Timeline
Delivery Driver
FedEx
04.2020 - 01.2024
Server
Outback Steakhouse
02.2019 - 01.2023
Lonestar Steakhouse
Server
01.2010 - 03.2019
Associate of Science -
Mitchell Community College
High School Diploma -
Iaeger High School