Leann Williams
Aurora,CO
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Maverik Adventure's First Stop
04.2020 - 06.2025
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Developed training programs for new staff, enhancing onboarding experience and retention rates.
- Analyzed operational data to identify areas for efficiency improvements and cost reductions.
- Oversaw inventory management, coordinating with suppliers to maintain optimal stock levels.
team member
7/11
10.2019 - 03.2020
- Ensure a fast and friendly checkout.
- Maintain quality food products.
- Handle backstock.
- Stock and face retail area.
CSRII
24/7 Intouch
07.2015 - 10.2019
- I handled inbound customer service calls, chats, and emails for multiple clients.
- Handled PCI compliant transactions
- Mediated order discrepancies.
Team member
PrimeSource Staffing
05.2016 - 06.2018
- A number of temporary or seasonal warehouse positions
- Order selection, mail sorting, and product assembly.
Education
Cosmetology
Avalon
Aurora, CO06.2025
Skills
- I have over 13 years of customer service and food experience I have managed several fast food chains including Good Times, Jack in the Box and Subway to name a few I have also done customer service work for a number of clients including Sephora, Einstein Bagels, and Dollar Shave Club
- In all positions I was tasked with assisting my customers to have the best products and service possible to ensure the returning profit and client satisfaction I've done catering orders and party packs at the dining establishments and tracked down missing orders during my time as a CSR with 24/7 Intouch I am very well versed in the customer service field
Timeline
Assistant Manager
Maverik Adventure's First Stop
04.2020 - 06.2025
team member
7/11
10.2019 - 03.2020
Team member
PrimeSource Staffing
05.2016 - 06.2018
CSRII
24/7 Intouch
07.2015 - 10.2019
Cosmetology
Avalon
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