Leanna Briscoe
Forest City,NC
Summary
Healthcare professional with a focus on detail and compassion, specializing in medical office administration and patient care in OB-GYN and dental fields. Expertise includes patient scheduling, EMR management, and insurance verification, contributing to streamlined healthcare delivery. Strong communication and organizational skills support the creation of positive patient interactions.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Medical Office Assistant
Rutheford Premier Women's Care
Rutherfordton, nc
08.2024 - Current
- Provided clinical assistance and managed administrative tasks, including EHR and EMR updates.Verified insurance eligibility and collected necessary documentation for patient education results.
- Managed patient scheduling and appointment confirmations to enhance office workflow.
- Provided clinical assistance and managed administrative tasks, including EHR and EMR updates.
Verified insurance eligibility and collected necessary documentation for patient education results. - Collected and documented biometric data for patient assessments during appointment preparations.Supported healthcare providers in managing patient flow to enhance care delivery efficiency.
- Obtained and recorded biometric data while preparing patients for appointments.
- Assisted providers to maintain efficient patient flow for optimal care delivery.
- Conducted quality assurance throughout all clinical procedures.
- Assisted in maintaining electronic health records, ensuring accuracy of patient information.
- Ensured strict sterilization and adherence to OSHA and HIPAA regulations.
Dental Assistant
Shelby Pediatric Dentistry
Shelby, North Carolina
04.2021 - 05.2024
- Provided direct patient care with chairside clinical support and surgical assistance in office and hospital environments.
- Accumulated over 3,000 hours of clinical assisting, securing multiple certifications across various specialties.
- Informed patients on treatment plans, oral hygiene, and post-care instructions to enhance health outcomes.
- Provided exceptional customer service while maintaining daily compliance with HIPAA and OSHA guidelines.
Community Based Employers
Customer Service
Forest City, North Carolina
02.2013 - 09.2022
- Enhanced healthcare education through hands-on experience in diverse positions.
Managed front-desk operations, including scheduling and payment processing.
Performed administrative duties efficiently in a fast-paced setting.
Utilized time management skills to prioritize tasks effectively.
Engaged in clear communication with all parties involved to foster collaboration. - Executed daily operational tasks at front desk to ensure smooth customer service.
- Introduced ideas and solutions that improved team collaboration and service delivery.
- Collaborated with diverse coworkers to achieve project goals and resolve product-related issues.
Education
Associate of Applied Science - Medical Office Administration -Healthcare Admin Sp
Isothermal Community College
Spindale, NC05-2026
CMA - Clinical Medical Assistant
WNC Edutech
Columbus, NC02-2026
Associate of Arts -
Isothermal Community College
Spindale, NC05-2018
High School Diploma -
East Rutherford High School
North Carolina06-2015
Some College (No Degree) - Dental Assistant
Lake Norman Dental Assisting
Mooresville, NCSkills
- Electronic medical records systems
- Medical administration practices
- Patient data management
- Patient screening
- Vital signs assessment
- Clinical safety
- Infection control
- Regulatory compliance standards
- Healthcare software management
- Medical terminology and anatomy
- Medical coding
- Phlebotomy techniques
- Point-of-care testing protocols
Certification
- AHA: BLS Healthcare Provider CPR- First Aid
- Radiation Health and Safety-Nitrous
- NHA: Clinical Medical Assistant
Timeline
Medical Office Assistant
Rutheford Premier Women's Care
08.2024 - Current
Dental Assistant
Shelby Pediatric Dentistry
04.2021 - 05.2024
Community Based Employers
Customer Service
02.2013 - 09.2022
Associate of Applied Science - Medical Office Administration -Healthcare Admin Sp
Isothermal Community College
CMA - Clinical Medical Assistant
WNC Edutech
Associate of Arts -
Isothermal Community College
High School Diploma -
East Rutherford High School
Some College (No Degree) - Dental Assistant
Lake Norman Dental Assisting