LeAnna Lewis
Albertville,AL
Summary
Strong and compassionate employee with a diverse background in customer service and animal care, notably at Swamp Whitetail. Excelled in roles requiring excellent communication skills and a strong attention to detail, such as managing transactions and providing medical care. educated in medical terminology and CPR, demonstrating a commitment to both customer satisfaction and healthcare excellence.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar General
Albertville, AL
08.2024 - Current
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped customers find specific products, answered questions, and offered product advice.
Server
Cracker Barrel
Guntersville, AL
09.2023 - 07.2024
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Stocker
Publix
Guntersvile, AL
02.2023 - 09.2023
- Faced products on shelves and displays to meet company policies.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Server
Cracker Barrel
GUntersville, AL
08.2022 - 01.2023
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner..
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Presented menus and answered questions regarding items.
Deer Feeder
Swamp Whitetail
Guntersville, AL
06.2022 - 08.2022
- Bottle feeding baby deer.
- Giving medicinal injections to the deer.
- Pulling medicine in to the syringes.
- Medical care for the deer.
- Cleaning bottles
- Lawncare
Education
High School Diploma -
Douglas High School
Douglas Al05-2024
Some College (No Degree) -
Snead State Community College
Boaz, ALSome College (No Degree) - Med Prep
Marshall County Technical School
Guntersville, ALSkills
- Dressing a bed for patients
- Scrub In for Surgery
- Making a splint
- Putting on a tourniquet
- CPR
- First Aid
- AED
- Resuscitation on a moving gurney
- Medical terminology
- Dressing Wounds
- Customer Service
- Product restocking
- Customer service
- Purchase assistance
- Payment collection
- Point-of-sale system operation
- Cash handling
- Work ethic and integrity
- Order taking
- Hospitality and accommodation
- Cash register operation
Timeline
Cashier
Dollar General
08.2024 - Current
Server
Cracker Barrel
09.2023 - 07.2024
Stocker
Publix
02.2023 - 09.2023
Server
Cracker Barrel
08.2022 - 01.2023
Deer Feeder
Swamp Whitetail
06.2022 - 08.2022
High School Diploma -
Douglas High School
Some College (No Degree) -
Snead State Community College
Some College (No Degree) - Med Prep
Marshall County Technical School
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