Leanna Quimbaya

• Conducted patient intake, including obtaining vital signs, medical histories, and documenting chief complaints in electronic medical records (EMR).
• Prepared and administered injections in accordance with provider orders and clinical protocols.
• Removed sutures and provided post-procedure patient care and instructions.
• Applied and removed casts and splints, ensuring proper fit and patient comfort.

• Greeted patients in a professional and courteous manner, ensuring a positive first point of contact for the medical office.

• Scheduled, confirmed, and managed patient appointments while coordinating provider availability.

• Verified patient demographics, insurance information, and eligibility; collected co-pays and processed payments.

• Managed incoming and outgoing phone calls, addressing patient inquiries and directing calls appropriately.