LeAnna Tomlinson
Mishawaka,IN
Summary
Efficient Cafeteria Cashier known for maintaining high productivity and completing tasks with speed and accuracy. Skilled in point-of-sale systems, customer service, and cash handling, ensuring smooth operational flow. Excel in communication, teamwork, and adaptability, using these soft skills to enhance customer satisfaction and work effectively with kitchen staff. Always ready to provide friendly service while managing financial transactions accurately in fast-paced environments.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
13
13
years of professional experience
Work History
Cafeteria Cashier
School City Mishawaka
Mishawaka, Indiana
10.2022 - Current
- Take money, count and do deposits.
- Verified expiration dates on products prior to sale or restocking shelves.
- Boosted customer satisfaction levels by going extra mile to personalize service for each student.
- Customer service to the students daily.
- Keep all areas and food preparation areas clean and well
- special requests for allergy students
- Provided excellent customer service at all times by addressing concerns promptly and courteously.
- Keep check-out area clean, organized and well-stocked to maintain attractive store.
Carwash Attendant
South Bend Super Wash
South Bend, IN
04.2015 - Current
- Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
- Adhered to company policies and procedures relating to customer service standards.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Managed transactions and handled cash and credit card payments.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Replenished supplies and reported low inventory levels to management.
- Trained new employees on car wash operations and customer service standards.
- Connected hoses or lines to pumps or other equipment.
- Performed minor maintenance tasks on car wash equipment.
- Maintained cleanliness and organization of the work area.
- Checked changer daily, money pull 2xs a month and take deposits to the bank
Assistant Food Manager
Potawatomi Zoo
South Bend, IN
03.2012 - 01.2021
- Managed special store projects to improve store-wide processes and operations.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Coordinated with vendors for product availability and delivery schedules.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Communicated with patrons to offer friendly service and determine needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Cashier, deposits
- Customer service
- Created and maintained accurate inventory records to ensure proper ordering of food items.
Education
GED -
John Adams Highschool
South Bend, IN06-2004
Skills
- Menu design
- Flexibility
- Verbal communication
- Speed and accuracy
- Cash register maintenance
- Food preparation
- Quick learner
- Cleanliness standards
- POS operation
- Drawer balancing
- Cash handling expertise
- Patience and tolerance
- Excellent customer service
- Food safety awareness
- Point of sale systems
- Reliability and punctuality
Timeline
Cafeteria Cashier
School City Mishawaka
10.2022 - Current
Carwash Attendant
South Bend Super Wash
04.2015 - Current
Assistant Food Manager
Potawatomi Zoo
03.2012 - 01.2021
GED -
John Adams Highschool