Summary
Overview
Work History
Skills
Languages
References
Work Preference
Timeline
Generic
Martha Mcniel
Open To Work

Martha Mcniel

Elmendorf

Summary

Experienced Waitress Supervisor with a solid background in the hospitality industry. Display strong leadership abilities, effective team management, and commitment to providing outstanding customer service. Known for creating streamlined operations and fostering staff development to ensure smooth running of dining experiences. Demonstrated success in resolving guest issues promptly while maintaining high level of service quality.

Resourceful Waitress Supervisor known for high productivity and efficient completion of tasks. Possess specialized skills in team leadership, customer service management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and positive dining experiences.

Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Seasoned supervisor in food preparation and serving with background in overseeing fast-paced kitchen and dining operations. Skilled in staff training, inventory management, and ensuring compliance with health and safety regulations. Known for improving service delivery through effective team leadership and workflow optimization. Successfully enhanced customer satisfaction by streamlining processes for quicker and more efficient service.

Resourceful professional in culinary management, known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at communication, leadership, and problem-solving to enhance team performance and ensure top-notch dining experiences.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Waitress Supervisor,cashier

EL PASIFICO EIVO
San Antonio
08.2021 - Current
  • Supervised waitstaff to ensure high-quality customer service and efficient operations.
  • Coordinated staff schedules to maintain adequate coverage during peak hours.
  • Trained new employees on menu items and service standards for consistency.
  • Conducted regular team meetings to communicate updates and address concerns effectively.
  • Maintained cleanliness and organization in dining areas to promote a welcoming atmosphere.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
  • Resolved customer complaints in a timely manner with professionalism.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Checked stock levels throughout the day to ensure adequate supplies were available at all times.
  • Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
  • Created daily shift schedules for waitstaff according to business needs.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
  • Maintained accurate records of sales transactions and inventory levels.
  • Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Ensured compliance with all health department regulations related to food handling and storage procedures.
  • Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
  • Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
  • Developed weekly specials and promotional items to increase sales revenue.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Distributed food to service staff for prompt delivery to customers.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Processed customer transactions efficiently and accurately.
  • Handled cash, credit, and gift card payments with care.
  • Maintained clean and organized checkout areas for customer convenience.
  • Assisted customers with product inquiries and store navigation.
  • Managed inventory stock levels at the cash register area.
  • Collaborated with team members to improve service delivery.
  • Trained new cashiers on register operations and customer service standards.
  • Resolved customer concerns promptly to ensure satisfaction.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Skills

  • Staff supervision
  • Menu planning
  • Cash handling
  • Food safety compliance
  • Inventory management
  • Customer relationship management
  • Event coordination
  • Sales promotion
  • Team building
  • Performance coaching
  • Effective communication
  • Conflict resolution
  • Time management
  • Training development
  • Detailed organization
  • Strong leadership
  • Order accuracy
  • Hygiene standards
  • Menu design
  • Complaint handling
  • Task delegation
  • Table management
  • Waiting tables
  • Crisis management
  • Nutritional assessments
  • Production reporting
  • Performance evaluation
  • Team leadership
  • Disciplinary Write-ups
  • Multitasking Abilities
  • Coordinate schedules
  • Multitasking ability
  • Order processing
  • Food safety understanding
  • Train employees
  • Active listening
  • Service quality standards evaluation
  • Maintain records
  • Labor cost control
  • Critical thinking
  • Operational problems analysis
  • Special menu planning
  • Work station assignments
  • Production and time sequencing
  • Food delivery oversight
  • Orientation and onboarding
  • Recipes and menu planning
  • Opening and closing procedures
  • Restaurant promotion management
  • Organize supplies
  • Hygiene practices
  • Staff management
  • Culinary techniques
  • Preparation oversight

Languages

English
Native/ Bilingual

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site

Salary Range

$149000/yr - $200000/yr

Timeline

Waitress Supervisor,cashier

EL PASIFICO EIVO
08.2021 - Current
Martha Mcniel