Leanna Williams
Pearl,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level receptionist position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Receptionist
Bruckner's School Photography
09.2022 - Current
- Greeted visitors and clients, providing a welcoming and professional atmosphere
- Manages incoming calls, routed them to appropriate departments and took detailed messages when necessary
- Coordinated scheduling photo sessions
- Handled administrative duties such as filing, data entry, organizing office supplies, shipping packages and products to customers and clients
- Assisted with customer inquiries, resolving issues and providing information about services
- Managed email correspondence and ensured timely responses to clients
- Supported office operations by collaborating with photographers and other team members to ensure smooth workflow
Front Lead
Tom's Fried Pies
08.2019 - 08.2022
- Effectively handled challenging customers using training and listening techniques
- Opening, setting up, and closing down the establishment
- Took orders, working with the kitchen to get orders to tables quickly
- Displayed advanced customer service skills- ensured all guests received prompt and attentive service
- Assisted guests with making menu choices in an informative and helpful fashion
- Recorded and delivered messages, accepted orders and relayed calls
Education
Associates - Sociology
Hinds Community College
05.2022
Skills
- Greeting Customers
- Multi-tasking
- Communication Skills
- Customer service
- Scheduling coordination
- Data entry
- Office organization
- Email management
- Attention to detail
- Customer and client relations
Timeline
Receptionist
Bruckner's School Photography
09.2022 - Current
Front Lead
Tom's Fried Pies
08.2019 - 08.2022
Associates - Sociology
Hinds Community College
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