Leanne Ashley
Energetic People Person With 10+ Years Of Bartending Experience. Joining Southwest Airline Is The Next Step In My Customer-oriented Career To Create An Enjoyable Experience For All Guests And Explore New Destinations
Latham,NY
Summary
Friendly Bartender with exceptional customer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Very hard working and reliable. Have a passion for seeing the world and meeting new people.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
Dutch's Place
Albany, NY
02.2020 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Arsenal City Tavern
Watervliet, NY
01.2020 - 05.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Assisted with inventorying beverage stock and bar supplies.
Bartender
Philly Bar & Lounge
Latham, NY
05.2015 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Education
Associate of Arts - Liberal Arts And General Studies
Hudson Valley Community College
Troy, NY 08.2009 - 12.2011
Skills
Hospitality service expertise
Clear and effective communication
Responsible alcohol service
Attending multiple customers
Engaging personality
Highly reliable
Timeline
Bartender
Dutch's Place
02.2020 - Current
Bartender
Arsenal City Tavern
01.2020 - 05.2022
Bartender
Philly Bar & Lounge
05.2015 - 12.2019
Associate of Arts - Liberal Arts And General Studies
Hudson Valley Community College
08.2009 - 12.2011