Leanne Borza
Summary
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
19
19
years of professional experience
Work History
Business Development Manager
Latite Roofing & Sheet Metal
Tampa, FL
05.2023 - 02.2026
- Analyzed market trends to identify new business opportunities.
- Developed strategic partnerships with local contractors and suppliers to expand service offerings.
- Managed client relationships, driving satisfaction and fostering long-term retention.
- Coordinated targeted marketing campaigns to enhance visibility of roofing services.
- Conducted presentations to potential clients showcasing service offerings.
Business Development Manager
FloStop Restoration
Punta Gorda, Florida
08.2022 - 04.2023
- Identified potential clients, built relationships, and negotiated contracts.
- Enhanced lead generation processes through targeted networking initiatives.
- Drafted tailored proposals addressing specific client needs in response to requests for information.
- Collaborated with project managers to develop competitive bid proposals and contracts.
- Researched target markets to identify key customer needs and preferences.
Business Development Manager
Dynamic National Roofing
St. Petersburg, Florida
08.2021 - 07.2022
- Fostered long-term partnerships with key industry players to enhance market presence.
- Created pursuit strategies for large complex projects,including guidelines for proposal development and writing, and assisted in developing teaming relationships by scheduling and attending client meetings.
- Conducted inspections and surveys of residential and commercial roofs to assess needs for repair, replacement, and maintenance.
Business Development Manager
Latite Roofing & Sheet Metal
Tampa
10.2020 - 07.2021
- Networked with potential clients at tradeshows and conferences to create new business opportunities.
- Grew assigned territory by implementing effective engagement and marketing strategies, resulting in expanded client base.
- Collaborated with marketing team to create targeted promotional materials and campaigns that increased brand visibility.
- Implemented CRM strategies to improve customer engagement and retention.
- Grew assigned territory by implementing effective engagement and marketing strategies, resulting in expanded client base.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Account Manager
First OnSite
Miami, FL
08.2015 - 08.2020
- Managed client accounts, ensuring satisfaction through proactive communication and issue resolution.
- Conducted regular follow-ups to maintain strong relationships with existing clients.
- Acted as main point of contact in matters relating to client concerns and needs.
- Collaborated with cross-functional teams to effectively address client needs and enhance service delivery.
- Developed strategic plans to improve service delivery and foster deeper client engagement.
- Coordinated training sessions for clients on new services and offerings.
- Maintained accurate records of all customer interactions in the CRM system.
- Attended trade shows and conferences as a representative of the company.
National Account Manager
NDS National Disaster Solutions
Hollywood, Florida
12.2012 - 08.2015
- Implemented and coordinated distribution strategy, media relations, and community relations events,as well as managed day to day operations and administration tasks for sales team.
- Attended national and regional trade shows and industry associations as a company representative.
- Attended national and regional trade shows and industry associations as a company representative and closed sales with customers.
- Managed key national accounts, strengthening client relationships and ensuring high satisfaction and retention.
Sales Account Manager
Medical Park Diagnostic Center
Miami, FL
10.2009 - 05.2012
- Presented diagnostic services to potential clients, highlighting value and benefits.
- Developed tailored proposals for medical diagnostics services and products.
- Coordinated targeted sales strategies to align with organizational goals.
- Managed accounts to ensure customer satisfaction and account retention.
- Cultivated client relationships to enhance satisfaction and foster retention.
- Collaborated with healthcare providers to identify patient needs and solutions.
Marketing Representative
US Parking
Miami, FL
01.2007 - 05.2009
- Developed marketing strategies that increased brand visibility and boosted customer engagement.
- Conducted market research to uncover trends and effectively target demographics.
- Collaborated with cross-functional teams to execute promotional campaigns successfully.
- Attended meetings and reviewed materials to stay updated on promotion techniques and service benefits.
Education
Bachelor of Science - Microbiology and Cell Science
University of Florida
Gainesville, FLSkills
- Market analysis
- Business development
- Strategic partnerships
- Client relationship management
- Sales forecasting
- Lead generation
- Pipeline development
Timeline
Business Development Manager
Latite Roofing & Sheet Metal
05.2023 - 02.2026
Business Development Manager
FloStop Restoration
08.2022 - 04.2023
Business Development Manager
Dynamic National Roofing
08.2021 - 07.2022
Business Development Manager
Latite Roofing & Sheet Metal
10.2020 - 07.2021
Account Manager
First OnSite
08.2015 - 08.2020
National Account Manager
NDS National Disaster Solutions
12.2012 - 08.2015
Sales Account Manager
Medical Park Diagnostic Center
10.2009 - 05.2012
Marketing Representative
US Parking
01.2007 - 05.2009
Bachelor of Science - Microbiology and Cell Science
University of Florida