Leanne Irons
Laie
Summary
Versatile and dynamic professional with a proven track record as a Self-employed Airbnb Manager, Home Builder, and Co-Owner. Excelled in customer service and team leadership, achieving a 4.91-star rating and super host status through exceptional communication and time management. Skilled in Spanish, adept at driving projects to completion on time and within budget, ensuring high customer satisfaction and quality standards.
Overview
17
17
years of professional experience
Work History
Airbnb Manager
Self
12.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, CLEAN organized, and safe environment for guests.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality host communication. Super host qualified.
- 4.91 star ratings on a 4000+ sq ft home. Over 56+ bookings with super host satisfaction. Clean and welcoming home with hospitable communication online and during guests stay.
- Communication and ability to manage cleaner and prepare home for guests.
Home Builder and Designer
Self
10.2021 - Current
- Ensured clear and smooth transition with excellent communication from design phase to construction phase by working closely with architects, engineers. Always prepared with interior design ideas, and future plans clearly communicated and expressed.
- Developed strong relationships with subcontractors through clear communication, including sometimes Spanish, addressing concerns promptly and ensuring a positive experience throughout the home-building process.
- Improved home satisfaction by delivering high-quality custom homes within budget and on schedule.
- Coordinated permits and inspections with local authorities to ensure compliance with building codes and regulations are met.
Co Owner
Self
08.2008 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality attention to detail in our shipment services.
- Oversaw all organization of each item listed. Thousands of clothing items are organized and kept clean for best quality and highest care for customers.
Education
Associate Of General Studies - General
Community College of Southern NV
Henderson, NVAssociate Of General Studies - General Studies
UVU
Orem, UTAssociate Of General Studies - General Studies
BYU
Provo, UTHigh School Diploma - General Studies
Boulder City High School
Boulder City, NV06.2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Spanish
Timeline
Airbnb Manager
Self
12.2022 - Current
Home Builder and Designer
Self
10.2021 - Current
Co Owner
Self
08.2008 - Current
Associate Of General Studies - General
Community College of Southern NV
Associate Of General Studies - General Studies
UVU
Associate Of General Studies - General Studies
BYU
High School Diploma - General Studies
Boulder City High School
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