John Olinger
Lubbock
Summary
Hardworking and motivated professional with many years of experience and a record of success in the industry. Proven track record of driving high-performing teams while developing talent, consistently aligning customer service excellence with core business objectives. Dedicated to working closely with cross-functional teams to deliver measurable results. Decisive leader with good planning and organizational skills.
Overview
4
4
years of professional experience
Work History
Airbnb Manager
Square House Properties
Dallas
06.2022 - 08.2025
- Managed Airbnb properties in the Dallas, Texas area during the summers (month and a half at a time per summer), ensuring amenities functioned properly, coordinating cleaning and bed preparation, and providing on-call guest support to resolve issues promptly.
- Led a team of property staff to ensure efficient service delivery.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
Team Leader Manager
Chick-fil-A
Kingwood
01.2022 - 08.2025
- Team leader, Certified Trainer; Lead team through $4,000 hours (~475+ guests/ hr); Help assist with language and non-language based issues.
- Supervised daily operations to ensure excellent customer service and team efficiency.
- Collaborated with management on marketing initiatives to drive store traffic.
- Organized team meetings to discuss progress and challenges.
- Developed strategies to motivate employees in achieving goals.
Education
High School Diploma -
Kingwood
Kingwood, TX05-2024
Some College (No Degree) - Finance
Texas Tech University
Lubbock, TXSkills
- Team leadership/ Development
- Customer service
- Quick decision-making
- Conflict resolution
- Training development
- Marketing strategies
- Property management
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Airbnb Manager
Square House Properties
06.2022 - 08.2025
Team Leader Manager
Chick-fil-A
01.2022 - 08.2025
High School Diploma -
Kingwood
Some College (No Degree) - Finance
Texas Tech University