Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leanne McKay

Covington,GA

Summary

Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored several new employees. Mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.

Overview

11
11
years of professional experience

Work History

Lube Service Technician Assistant Manager

Covington Pro Lube
11.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
  • Demonstrated expertise in various makes and models, adapting quickly to new technologies in the automotive industry.
  • Improved team efficiency through effective communication and collaboration during high-volume appointment periods.
  • Ensured timely completion of scheduled maintenance services such as fluid exchanges, filter replacements, and battery installations for improved vehicle longevity.
  • Established rapport with clients through friendly interactions during check-in/check-out processes while explaining service details comprehensively.
  • Worked in team-based systems to complete up to 40-65 oil changes each day.
  • Checked fluids, tires, brakes, and other systems as part of 17 point inspection.
  • Retained accurate records of purchases, titles and sales
  • Trained new team members in multiple positions, while also keeping the shop running efficiently and clean.

Retail Associate

Summit Racing Equipment
08.2018 - 08.2020
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Retrieved parts from the warehouse and checked off to ensure customer received their orders accurately And promptly.

Assistant Store Manager

Dollar Tree Stores
10.2013 - 08.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

High School Diploma -

Morgan County High School
Madison, GA
05.2011

Skills

  • Vehicle Inspection Expertise
  • Continuous learning mindset
  • Preventative Maintenance Planning
  • Inventory Control Practices
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Hardworking and Dedicated

Timeline

Lube Service Technician Assistant Manager

Covington Pro Lube
11.2020 - Current

Retail Associate

Summit Racing Equipment
08.2018 - 08.2020

Assistant Store Manager

Dollar Tree Stores
10.2013 - 08.2018

High School Diploma -

Morgan County High School
Leanne McKay