Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Louisianawith excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
20
20
years of professional experience
Work History
Tour Guide
Kent House State Historic Site
05.2021 - 03.2025
Responsible for maintaining inventory, restocking of gift shop
Managing booking appointments, reservations and coordinating tour groups. Responsible for creating and ensuring staff coverage for large annual events.
Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Lead tour guide responsible for primary tours.
Acted as Public Affairs liason. Interacted with local media and face of Public Relations
Pre-School Nursery Worker
Philadelphia Baptist Church
06.2005 - 03.2024
Promoted Spiritual Growth of children in my care.
Developed strong relationships with families through open communication channels and frequent updates on their child''s wellbeing.
Encouraged healthy habits among children by promoting proper hygiene practices and nutritional choices during meal times.
Fostered an inclusive environment where all children felt valued, accepted, and free to express themselves openly without judgment or ridicule from others.
Implemented positive discipline techniques to guide children''s behavior in a constructive manner.
CCD Teacher
St. Francis Xavier Cathedral
09.2015 - 06.2017
Incorporated real-world examples into lessons, making content more relatable and engaging for students.
Facilitated and nurtured spiritual and religious growth of students.
Education
High School Diploma -
Pineville High School
Pineville, LA
05-1985
Skills
Public speaking
Presentation skills
Local history
Exceptional communication
Team Player Enjoy being part of a organization and fostering team spirit towards a larger goal Ability to interact well with others
Strong Work Ethic
Child care raising experience - raised four sons to adulthood
Accomplishments
Received high score ratings from tourist surveys due to professionalism, entertaining personality and high attention to detail.
Mentored newly hired tour guides in company processes and procedures which alleviated employee turnover by 100%.
Developed revenue streams by promoting company merchandise to tourists.
Lead Tour Guide supervised other tour guides.
Achieved successful open hearth demonstrations by unique knowledge.
Documented and resolved employee-employer conflicts which led to Greater Employee Retention
Affiliations
Ex U.S. Army February 1987 -March 1991
Interests
Volunteering for community initiatives to give back to local communities and make a positive impact
Volunteer Travel
Learning new cooking techniques and expanding my culinary skills
Baking
Outdoor Recreation
Youth Development Programs
Cooking
Avid Reader
Enjoying the art of baking and pastry-making, experimenting with recipes
Historical Exploration
Growing herbs, vegetables, or fruits in home gardens
Camping
Exploring famous landmarks, historical sites, and cultural attractions in a new destination