Clinical healthcare professional with strong background in coordinating patient care and managing clinical operations. Experience in adult and pediatric care spanning twenty five years. Skilled in team collaboration, ensuring seamless communication among staff, and adapting to evolving healthcare needs. Proven expertise in workflow optimization, patient scheduling, and compliance with medical regulations. Known for fostering supportive environment and delivering high-quality results.
Hi, I’m
Leanne Wagner
Hamilton,OH
Summary
Overview
25
years of professional experience
1
Certification
Work History
Cincinnati Children's Hospital
Clinical Coordinator
02.2011 - 03.2025
Job overview
- Coordinated, monitored, assigned, and documented patient and clinical care activities in a clinic with 2 doctors daily and up to 6 technicians
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Coordinated the process for admitted patients to be seen for emergent issues
- Implemented new policies and educated staff on changes.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Monitor and manage daily clinic schedules to ensure efficiency
- Ensure all ophthalmic equipment is properly calibrated, and in good working condition
- Maintain accurate patient records in Electronic Health Record (EHR) systems and update patient history
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Perform a variety of diagnostic tests including cycloplegic refraction, OCT, visual fields, tonometry, and retinal imaging when needed
Office Park Eye Center
Ophthalmic Assistant
01.2000 - 11.2010
Job overview
- Performed initial work-up of patients including visual acuity, lensometry, pupil assessment, manifest refraction, tonometry, oculomotor exam, and dilation in a busy 2-doctor clinic with approximately 60 patients seen daily.
- Diagnostic testing to include visual field testing, pachymetry, and OCT
- Assisted with training new employees in clinic skills
- Assisted with sterilization of instruments daily
- Assisted providers with minor surgical procedures
Education
University of CincinnatiCincinnati, OH
Associate of Science from Healthcare Management
08.2024
University Overview
Skills
- Strong teamwork skills
- Inventory management
- Supply orders
- Communicating with various outpatient and in-patient departments
- Knowledge of infection control protocols
- Proper sterilization techniques
- Working closely with ophthalmologists
- Maintenance and calibration ophthalmic equipment
- Proficient with Epic electronic health record system
- Excellent interpersonal and communication skills
- Ability to work under pressure
- Triaging and resolving equipment issues
- Direct patient care
- Strong understanding of eye anatomy
- Strabismus measurements
- OCT, fundus photograph, visual field testing
Certification
- Certified Ophthalmic Technician (COT), JCAHPO, 01/01/18, current
- Basic Life Support (BLS) Certification, 01/01/25
Personal Information
Personal Information
Title: Certified Ophthalmic TechnicianAvailability
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Timeline
Clinical Coordinator
Cincinnati Children's Hospital
02.2011 - 03.2025
Ophthalmic Assistant
Office Park Eye Center
01.2000 - 11.2010
University of Cincinnati
Associate of Science from Healthcare Management
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