Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Leanny Rodriguez

Beverly,MA

Summary

Dynamic Retail Sales Associate with proven expertise in customer engagement and problem-solving, honed at Ulta Beauty Inc. and other retail environments. Excels in teamwork, high paced surroundings, and collaboration, boosting sales through exceptional service and product knowledge. Achieved consistent sales targets, demonstrating reliability and bilingual proficiency, as well as reliable time management skills

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Ulta Beauty Inc.
06.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Retail Sales Associate

Tilly's Clothing Store
08.2021 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Cashier

Shaw's Supermarket
06.2019 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Criminal Justice

University of Massachusetts, Boston
Boston, MA
06-2026

High School Diploma -

Beverly High School
Beverly, MA
06-2022

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Engagement
  • Cash Handling
  • Retail Sales
  • Reliability and punctuality
  • Product Knowledge
  • Relationship Building
  • Professional Appearance
  • Phone Etiquette
  • Fluent in English and Spanish

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Documenting and sharing travel experiences
  • Food Tourism
  • Historical Exploration
  • Enjoy creating and following travel blogs and vlogs
  • Music
  • Photography
  • Creative Writing

Timeline

Retail Sales Associate

Ulta Beauty Inc.
06.2022 - Current

Retail Sales Associate

Tilly's Clothing Store
08.2021 - 03.2022

Cashier

Shaw's Supermarket
06.2019 - 09.2019

No Degree - Criminal Justice

University of Massachusetts, Boston

High School Diploma -

Beverly High School

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Leanny Rodriguez